Summary
Overview
Work History
Education
Skills
Websites
Education Certifications
References
Hobbies
Work Availability
Quote
Timeline
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Dharma Sukrin

Dharma Sukrin

CRAIGIEBURN,VIC

Summary

Well-coordinated, organized and dependable Test Lead driven to improve procedures and team effectiveness. Successful at managing multiple priorities with a positive attitude. Adept at evaluating products for design compliance, sustainability and user-friendliness. Highly productive and resourceful leader bringing in 13 years of industry experience.

Overview

14
14
years of professional experience

Work History

Test Lead - Business Lending Delivery Team 'Austin'

National Australian Bank
10.2023 - Current
  • Successfully trained 3 new test employees on team assets and company guidelines to promote productive and high-quality work.
  • Provided reports on milestones, issues and test concerns to project managers for assistance/escalation.
  • Created robust test plan and realistic work estimates for testing phases.
  • Developed cost effective strategies.
  • Collaborated with developers/product owners/Business Analysts to stay current on product features and intended functionality, to meet deadlines and triage defects.
  • Optimized test cases to maximize success of manual software testing.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Executed and delegated test cases and documented defects, confirming resolution and mitigation of defects.
  • Conducted and delegated regression testing of existing products.
  • Streamlined testing processes to identify areas in need of improvement.
  • Create TSR and obtain sign-offs.
  • Conduct Showcases and UAT to stakeholders.
  • Collaborated with product owners to stay current on intended functionality.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing.
  • Defined and identified test cases for new application development.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Kept scripts and test cases updated with current requirements.
  • Facilitate Test Environment readiness.

Senior Quality Engineer - Business Lending Delivery Team 'Austin'

National Australia Bank
07.2015 - 10.2023
  • Involved in requirement gathering.
  • Provide Test estimation during early planning.
  • Focus on test driven development to ensure quality of Data.
  • Use of Docker Containers for microservice testing.
  • Working closely with product owners, scrum master, business and other teams to have high degree of assurance on quality of delivery.
  • API Testing - Postman.
  • Focus on early Test Automation - SpecFlow, Selenium.
  • Use of GitHub for Static testing.
  • Writing complex SQL queries for data capturing and mocking up date, during test execution and performing root cause analysis.
  • Actively involved in mentoring and upskilling new resources in team. Upskilled and mentored 4 resources this year.
  • Risk analysis and provide risk mitigation strategies from quality perspective, business risk and overall project perspective enabling upper management to make better business decisions.
  • Automate manual test processes by scripting using Unix/Windows Shell/PowerShell. Improving processes - Championed Automation of batch reporting, improved communication processes between automation testers and manual testers.
  • Providing technical support to production support team.
  • Led projects to successfully complete projects on time and within budget.
  • Assisted in developing cost-effective solutions to engineering problems.
  • Defect management and requirement management in Q-Test and Rally.
  • Development of Team 'Wiki' on confluence for knowledge sharing across Team Members.
  • API, Functional, Regression, Performance, Security, Shakeout, Exploratory, roll back Testing and failover testing.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Supported quality team members during corrective action updates.
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
  • Partnered with senior management to analyze issues and find appropriate solutions.
  • Facilitated process improvements to successfully decrease errors. Documented and developed testing procedures and processes.
  • Maintained compliance with industry standards and regulatory compliance during managed projects.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Collaborated with other departments to facilitate successful project completion.

Test Analyst - Trade-Store (Data Warehouse)

National Australia Bank
08.2013 - 07.2015
  • ETL - Extract Transform Load of Data.
  • Writing SQL queries for testing and test data creation.
  • Require strong UNIX skill to manipulate large volume of data in various formats.
  • Test Planning and Execution.
  • Functional and Regression Testing - HP Quality Centre; Investigation of job failures using DataStage/Unix/SQL Queries.
  • Participated in available trainings to improve software knowledge.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Thorough Knowledge in Warehouses.
  • Batch job execution and monitoring and failure investigation using Autosys.
  • Defect Management in ALM.

Programmer

Accenture
04.2010 - 02.2013
  • Graduate position served multiple clients: United energy - Production Support
  • January 2013 - February 2013 Managing high severity incidents; Reporting to clients and stakeholders and Writing and maintaining shell scripts
  • NBN - Test execution coordinator October 2011 - January 2013 End to End Software testing
  • Tools used: HP Quality Centre/UNIX/ Data Stage/SQL; Improved defect management process; Coordinating with Offshore team; Weekly reporting to upper management and Coaching new team members
  • Telstra - Migration Reporting Tool January 2011 - October 2011 Execution of jobs in UNIX; Coaching new team members; Producing daily reports; Automating reports; Reconciliation daily and Investigation of Job failures
  • Tools used: Data stage/SQL
  • Telstra - Test Management Team Aug 2010 - Jan 2011 Overseeing project test schedule and Migration reporting to senior management.

Education

Bachelor of Engineering (IT) And Commerce - Information Technology / Finance

University of Melbourne
Parkville, VIC
01.2010

Skills

  • Project Planning
  • Team Development
  • Stakeholder Relations
  • Test Planning
  • Project Coordination
  • SQL server 2016
  • Azure - Cloud
  • Git
  • Jenkins
  • Microsoft Office Suit
  • Confluence
  • Rally
  • Report Documentation
  • Requirements Traceability Matrix (RTM)
  • Test Design
  • Quality Assessments
  • Testing Procedures
  • Regulatory Requirements
  • Writing Test Scripts
  • Requirements Reviews
  • Providing Feedback
  • UAT Support
  • Quality Management
  • Requirements Analysis
  • Regression Testing Management

Education Certifications

  • SCALED AGILE (2023), SAFe Scrum Master SAFe Enterprise Certified
  • NAB (2022), Progressive Elaboration Certified
  • DDSL (2019), DevOps Foundation Course
  • Microsoft (2019), AZ-900 Microsoft Azure Fundamentals certification
  • ANZTB (2013), ISTQB Foundation Testing Certificate
  • Tertiary (2004 - 2010), The University of Melbourne (Parkville)Bachelor's in Engineering (IT)Honours in Engineering (IT)Bachelors in Commerce (Finance)

References

Available upon request

Hobbies

Culinary

Painting

Playing Table Tennis and Badminton

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Test Lead - Business Lending Delivery Team 'Austin'

National Australian Bank
10.2023 - Current

Senior Quality Engineer - Business Lending Delivery Team 'Austin'

National Australia Bank
07.2015 - 10.2023

Test Analyst - Trade-Store (Data Warehouse)

National Australia Bank
08.2013 - 07.2015

Programmer

Accenture
04.2010 - 02.2013

Bachelor of Engineering (IT) And Commerce - Information Technology / Finance

University of Melbourne

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Dharma Sukrin