DHARMA WYATT
Customer Service
Peterborough,SA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Sales Assistant
Jamestown Bakery
Jamestown, SA
04.2021 - 08.2021
- Making cold beverages such as milkshakes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Offered every customer exceptional service and learned regular customers' preferences.
- Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Changed register tapes, replaced employee supplies and washed windows and display cases.
- Stocked and faced bakery cases with daily offerings.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained safe food handling standards at all times.
- Managed efficient cash register operations.
Sales Assistant
Kmart
Port Pirie, SA
01.2013 - 01.2014
- General cleaning duties.
- Working in a team of people.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
Education
No Degree -
John Pirie Secondary School
Port Pirie, SA 01.2011 - 09.2014
Skills
Point of sale operation
Stocking and replenishing
Cash Handling
Till counting
Sales expertise
Product and service sales
Cash register operation
Multitasking Abilities
Good Telephone Etiquette
Computer Skills
Certification
Responsible service of alcohol
References
- Robert Wade
0488 060 950
- Steph King
0428 162 174
Timeline
Responsible service of alcohol
11-2021
Responsible gambling services
11-2021
Attend gaming machines
11-2021
Hygienic practices for food safety
11-2021
Sales Assistant
Jamestown Bakery
04.2021 - 08.2021
Sales Assistant
Kmart
01.2013 - 01.2014
No Degree -
John Pirie Secondary School
01.2011 - 09.2014