DHARMA WYATT
Customer Service
Peterborough,SA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Sales Assistant
Jamestown Bakery
Jamestown, SA
04.2021 - 08.2021
- Making cold beverages such as milkshakes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Offered every customer exceptional service and learned regular customers' preferences.
- Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Changed register tapes, replaced employee supplies and washed windows and display cases.
- Stocked and faced bakery cases with daily offerings.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained safe food handling standards at all times.
- Managed efficient cash register operations.
Sales Assistant
Kmart
Port Pirie, SA
01.2013 - 01.2014
- General cleaning duties.
- Working in a team of people.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
Education
No Degree -
John Pirie Secondary School
Port Pirie, SA 01.2011 - 09.2014
Skills
Point of sale operation
undefinedCertification
Responsible service of alcohol
References
- Robert Wade
0488 060 950
- Steph King
0428 162 174
Timeline
Responsible service of alcohol
11-2021
Responsible gambling services
11-2021
Attend gaming machines
11-2021
Hygienic practices for food safety
11-2021
Sales Assistant
Jamestown Bakery
04.2021 - 08.2021
Sales Assistant
Kmart
01.2013 - 01.2014
No Degree -
John Pirie Secondary School
01.2011 - 09.2014
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