Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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DHARMA WYATT

Customer Service
Peterborough,SA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
4
4
Certifications

Work History

Sales Assistant

Jamestown Bakery
Jamestown , SA
2021.04 - 2021.08


  • Making cold beverages such as milkshakes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Changed register tapes, replaced employee supplies and washed windows and display cases.
  • Stocked and faced bakery cases with daily offerings.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Maintained safe food handling standards at all times.
  • Managed efficient cash register operations.

Sales Assistant

Kmart
Port Pirie , SA
2013.01 - 2014.01


  • General cleaning duties.
  • Working in a team of people.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.

Education

No Degree -

John Pirie Secondary School
Port Pirie, SA
2011.01 - 2014.09

Skills

Point of sale operation

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Certification

Responsible service of alcohol

References

  • Robert Wade

0488 060 950


  • Steph King

0428 162 174

Timeline

Responsible service of alcohol

2021-11

Responsible gambling services

2021-11

Attend gaming machines

2021-11

Hygienic practices for food safety

2021-11

Sales Assistant

Jamestown Bakery
2021.04 - 2021.08

Sales Assistant

Kmart
2013.01 - 2014.01

No Degree -

John Pirie Secondary School
2011.01 - 2014.09
DHARMA WYATTCustomer Service