Dharmaraj Dhakal
Sydney,NSW
Summary
Proven track record of enhancing guest satisfaction at The Fullerton Hotel through meticulous attention to cleanliness and guest service. Demonstrated housekeeping knowledge and exceptional teamwork orientation, significantly reducing guest complaints. Excelled in multitasking and prioritizing tasks, ensuring top-notch room preparation and maintenance.
Overview
3
3
years of professional experience
Work History
Room Attendant and Evening Turndown
The Fullerton Hotel
11.2021 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Checked appliances in guest rooms to determine good working order.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Replenished guest room water glasses, toiletries, and paper products.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
Line Operator
MedipaQ
02.2023 - 08.2024
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Followed best manufacturing practices for operation of production equipment.
Cleaner
Westfield Mall
04.2023 - 07.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
Bachelor Of Accounting - Accounting
Kent Institute Australia
10 Barrack StreetSkills
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional Appearance
- Safety awareness
- Teamwork orientation
- Trash waste and removal
- Guest Relations
- Customer Service
- Guest Service and Support
- Guest Request Response
- Cleaning bathrooms
- Sweeping and Mopping
- Vacuuming
- Floor Cleaning, Polishing, and Waxing
- Multitasking and Prioritizing
- Professional and Courteous
Timeline
Cleaner
Westfield Mall
04.2023 - 07.2024
Line Operator
MedipaQ
02.2023 - 08.2024
Room Attendant and Evening Turndown
The Fullerton Hotel
11.2021 - Current
Bachelor Of Accounting - Accounting
Kent Institute Australia
Similar Profiles
Nurjuriana AjumainNurjuriana Ajumain
Reception at The Fullerton HotelReception at The Fullerton Hotel
Obaid BabarObaid Babar
Dishwasher at THE FULLERTON HOTELDishwasher at THE FULLERTON HOTEL
Sandip LAMICHHANESandip LAMICHHANE
Housekeeping Supervisor at The Fullerton HotelHousekeeping Supervisor at The Fullerton Hotel