Dharmesh Jadav
Employment Consultant
Osborne,SA
Summary
Personable Employment Consultant with emphasis on clients' success in finding employment. Considerate when helping people with disabilities define skills, create resumes and find careers compatible with needs and lifestyle.
A Kind, compassionate, dedicated, reliable and self-motivated professional with extensive experience in the customer service field and exceptional interpersonal skills. With demonstrated competency and willingness to learn, I have a proven record of dependability, adaptability, and an enthusiastic and positive work ethic. Experienced with accurate reporting and effective communication skills, I am also proficient at maintaining excellent professional and positive working relationships with multi-disciplinary staff members and Stake holders.
I am seeking for a new opportunity that would help me leverage my previous experience, broaden my existing skill-set, and further challenge myself in a new work environment. Ultimately, I would like to secure a full-time role as a Customer liaison officer or Community engagement officer.
Overview
14
14
years of professional experience
Work History
Employment Consultant
Multiple Solutions
09.2023 - Current
- Creating strong partnerships with community, Industry and Government to promote disability employment
- Building collaborative client partnerships through providing ongoing coaching, mentoring and advice
- Responding to and managing a wide range of client needs, providing access to additional support/services as required to those with specific and complex needs.
- Build long lasting relationships with our clients by working collaboratively to secure a role that is the right fit.
- An attentive and curious listener, enabling to hear the client’s story, and discover their unique skills and capabilities.
- To continuous thinking outside the box to match participants capabilities with the needs of the organizations.
- Providing high level account management through managing a diverse portfolio of employers across a range of industries
- Identifying and utilizing labour market information to develop and implement successful customer relationship strategies.
- Interviewed clients and administered skills assessments to determine employability.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Managed caseloads of up to 45 monthly clients in search of gainful employment.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
CNC Plant operator/Productions Staff
EC Carpets Manufacturing
03.2021 - 02.2023
- Conducted safety inspections and followed safety rules and procedures.
- Monitored flows, pressures, chemical feeds levels, and water quality indicators.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Adhered to EPA and OSHA regulations.
- Followed plant safety procedures, rules, and regulations.
CNC Machine operator/Edge bander operator
National Furniture Industry
02.2019 - 01.2021
- Trained and coached new team members on proper machine set-up procedures.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Moved finished work to correct staging area for disposition.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
Hospitality Co-ordinator
Oxford Residential Aged care
11.2011 - 12.2018
- Sourced quality vendors to consistently reach highest care standards.
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Identified and resolved customer complaints concerning food or lodging.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Reduced expenses by reviewing vendor relationships, sourcing new suppliers, and negotiating favorable and fair contracts.
- Established unique service goals to each venue to provide constant and excellent service.
- Acknowledged outstanding staff performance to boost morale.
- Cross- trained employees in areas to meet customers' needs and expectations.
Hospitality Team leader
RSL Care SA, War veterans homes
08.2013 - 11.2015
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
Food and Beverage Attendant
Stamford Grand
11.2009 - 06.2011
- Provided attentive service and proactively assessed guest needs.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
Certificate IV in Community Services.(Currently Undertaking) -
Gen U Training
Adelaide, SADiploma of Business Management. - undefined
Salford College Adelaide
Skills
Planning Skills
Attributes
- Integrity
- Empowring Individuals
- Embrace and Drive change and Compassion
- Ability to develop strong working relationships with colleagues, customers, and clients
- A loyal and adaptable team member and fast learner
- Dedicated to continuous improvement/professional development
- Excellent time management, with the ability to work efficiently and calmly under pressure
- Kind, responsible, honest, approachable and friendly
- Foster teamwork work well in a team environment and motivate teams to sustain exceptional levels of performance
Key Areas Of Expertise
- Compliance and Ethcal standards
- Talent sourcing and Candidate assessment
- Client relationship management and Recruitment management
- Market Intelligence, Negotation and Closing
- Networking and Business development
- Community engagement, Diversity and Inclusion training
- CNC, Plant operation, Production and manifesting
- Manufacturing, logistics and Procurement
- Administration and Business
Knowledge Skills And Abilities
- Industry understanding, Recruitment technology
- Networking, Client consultation and Candidate assessment
- Strong relationship building - foster trust and co-operation among co-workers, customers and suppliers, and develop and sustain personal contact in order to provide mutual benefit
- Knowledge in OH&S Acts and Legislation, Manufacturing, supply chain and Logistics
References
- Ryan Midgley, General Manager, Calvary Flora Macdonald Nursing Home,
Email: ryan.midgley@calvarycare.org.au,
- Cynthia Boswell, People and Culture manager, Multiple Solutions.
Contact N. 0477 476 111.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Employment Consultant
Multiple Solutions
09.2023 - Current
CNC Plant operator/Productions Staff
EC Carpets Manufacturing
03.2021 - 02.2023
CNC Machine operator/Edge bander operator
National Furniture Industry
02.2019 - 01.2021
Hospitality Team leader
RSL Care SA, War veterans homes
08.2013 - 11.2015
Hospitality Co-ordinator
Oxford Residential Aged care
11.2011 - 12.2018
Food and Beverage Attendant
Stamford Grand
11.2009 - 06.2011
Certificate IV in Community Services.(Currently Undertaking) -
Gen U Training
Diploma of Business Management. - undefined
Salford College Adelaide
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