Dharmi Gondaliya
Franklin ,NSW
Summary
Motivated and goal-oriented individual pursuing a career in real estate. Eager to apply excellent communication, customer service, and organizational skills to help clients achieve their property goals. Fast learner with a passion for real estate markets, sales strategies, and client relations.
Overview
2
2
years of professional experience
Work History
Customer Service Supervisor
Woolworths
03.2023 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Sales Associate
JB Hi-Fi
07.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelors in Business Informatics - Business Informatics
University of Canberra
Canberra, ACT11-2025
Skills
- Customer service
- Team building and leadership
- Relationship building
- Sales support
- Expertise in sales
- Sales proficiency
Timeline
Sales Associate
JB Hi-Fi
07.2024 - 12.2024
Customer Service Supervisor
Woolworths
03.2023 - Current
Bachelors in Business Informatics - Business Informatics
University of Canberra
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