Summary
Overview
Work History
Education
Skills
Certification
References
Extracurricular Activities
Professional Development
Languages
Timeline
Generic

Dhaval Patadiya

Brabham,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in managing table games and ensuring fair play in regulated environment as a table games dealer and inspector.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Casino Table Games Dealer / Table Games Inspector

Crown PPerth
Burswood, WA
03.2009 - Current
  • High level of customer service, attention to gaming procedures and rules, continuous learning of new gaming procedures.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Kept up to date on new games and strategies to improve performance as a dealer.
  • Observes and verifies that rules of the table games are adhered to by casino employees and patrons.
  • Documents patron complaints and disputes regarding application of rules and operation of games, not resolved by casino staff.
  • Interprets and applies applicable laws, rules, regulations, standards, policies, and procedures.
  • Report and liaise with the surveillance department and government bodies regarding suspicious activities and anti-money laundering activities.

Security Officer

Chubb security
Jandakot, WA
11.2008 - 02.2009
  • Maintained accurate logs of all security related activities.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Responded to alarms and conducted investigations as required.

Customer Representative

CPM AGL energy
Victoria burwood, WA
06.2007 - 04.2008
  • Providing customer service with different company products.
  • Achieving sales target within provided deadlines and providing new strategies for increasing sales.
  • Assisted customers with purchase decisions based on needs analysis.
  • Participated in team meetings to discuss best practices for resolving customer issues.

Education

Master in Professional Accounting -

Deakin University
Burwood, Australia
01.2009

Master in Business Administration - International business

Deakin University
Burwood, Australia
01.2008

Bachelors of Commerce -

Gujarat University
Ahmadabad, India
06.2006

Skills

  • Documentation
  • Reporting
  • Communications
  • Quick Learner
  • Professional English
  • Analytical skills
  • Fraud Detection
  • Information systems tool
  • IT skills
  • MS office package
  • Interpersonal Skills
  • Conflict Mediation
  • Problem-Solving
  • Time management abilities

Certification

  • National police clearance
  • WA C driver license
  • WA casino license

References

  • Mike Chalaukar Gaming Supervisor

      mike.chalaukar@crownresorts.com.au

      0406619255

  • Scott Campbell Table games manager

campbellscott924@gmail.com

0415374990

Extracurricular Activities

 Blood Donation, AUSTRALIAN RED CROSS BLOOD SERVICE, 

Professional Development

  • 05/2008, Student Mentor, Deakin University
  • 06/2010, Professional year program, Correntin Accounting practise

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Timeline

Casino Table Games Dealer / Table Games Inspector

Crown PPerth
03.2009 - Current

Security Officer

Chubb security
11.2008 - 02.2009

Customer Representative

CPM AGL energy
06.2007 - 04.2008

Master in Professional Accounting -

Deakin University

Master in Business Administration - International business

Deakin University

Bachelors of Commerce -

Gujarat University

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Dhaval Patadiya