Dheeran
BUNBURY
Summary
Dynamic professional with a proven track record at Regis Aged Care, excelling in client relationship building and emotional support. Skilled in data management and conflict resolution, I effectively enhanced clients' quality of life while ensuring their needs were met. Adaptable and analytical, I thrive in fast-paced environments, delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Placement
Regis Aged Care
08.2025 - 08.2025
- Built strong relationships with clients to deliver emotional support and companionship.
- Remained alert to problems or health issues of clients and competently responded.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
Customer Service Representative
BP Connect
01.2024 - 12.2024
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Administrative Assistant
Ensign Laundry Services
11.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Education
Certificate III - Assistance in Health Services (AIN)
Institute of Health And Nursing Australia
08-2025
Bachelor of Business Information Systems - IT Network Security
Edith Cowan University
Perth, WA07-2020
Skills
- Data management
- Problem resolution
- Analytical thinking
- MS office
- Verbal communication
- Conflict resolution
- Team management
- Customer relations
- Flexible and adaptable
Timeline
Placement
Regis Aged Care
08.2025 - 08.2025
Customer Service Representative
BP Connect
01.2024 - 12.2024
Administrative Assistant
Ensign Laundry Services
11.2022 - 09.2023
Certificate III - Assistance in Health Services (AIN)
Institute of Health And Nursing Australia
Bachelor of Business Information Systems - IT Network Security
Edith Cowan University
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