DHENDUP WANGMO
Thimphu,Bhutan
Summary
Experienced Assistant with strong interpersonal skills and a passion for supporting team members. Proficient in productivity software and managing office resources. Skilled in behind-the-scenes operations, enhancing efficiency and communication. Background in high-volume hospitality, ensuring guest satisfaction, coordinating front-desk activities, and managing reservations. Known for attention to detail, organizational prowess, and enhancing customer experience through personalized solutions.
Overview
10
10
years of professional experience
Work History
Senior Sale Associate
Victoria's Secret beauty and accessories and lingerie, M.H Alshaya Co
Dubai , UAE
2017.01 - 2024.04
- Assisting customers in selecting products that best meet their needs and preferences.
- Handling transactions accurately and efficiently, including cash handling and processing payments.
- Maintaining a neat and organized sales floor, ensuring merchandise is properly displayed and stocked.
- Collaborating with team members to achieve sales targets and deliver excellent service to every customer.
- Focusing on add-on, cross selling and up selling to meet the customer needs.
Receptionist
Druk Hotel
Thimphu , Bhutan
2014.06 - 2014.11
- Managing check-ins, check-outs, reservations, and guest inquiries efficiently.
- Providing a welcoming atmosphere and resolving guest issues promptly and courteously.
- Clear and effective communication with guests, colleagues, and other departments.
- Ensuring accuracy in guest information, room assignments, and billing.
- Addressing guest concerns and finding solutions to ensure a positive experience.
- Maintaining confidentiality and handling sensitive information with integrity.
Education
Bachelor of Science - Airlines, Tourism and Hospitality
Lovely Professional University
Phagwara, Punjab2016-01
Skills
- Strong Work Ethic
- Time Management
- Good Communication skills
- Visual Merchandising
- Seasonal promotions
- Excellent interpersonal skills
- Fluent in Microsoft word, excel and power point.
Languages
English
Professional
Dzongkha
Professional
hindi
Limited
Nepali
Limited
Timeline
Senior Sale Associate
Victoria's Secret beauty and accessories and lingerie, M.H Alshaya Co
2017.01 - 2024.04
Receptionist
Druk Hotel
2014.06 - 2014.11
Bachelor of Science - Airlines, Tourism and Hospitality
Lovely Professional University
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