Brandon Le Gallez
Brisbane,QLD
Summary
Passionate wine lover and motivated Sales Assistant committed to providing excellent customer service. Organised, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need, or recommending options to suit their needs.
Overview
1
1
year of professional experience
Work History
Senior Marketing Coordinator
Queensland Performing Arts Centre, QPAC
10.2024 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Enhanced customer engagement through creating compelling content for social media platforms.
- Analyzed market trends and conducted competitor analysis, informing future marketing strategies.
- Established best practices for managing budgets across various channels efficiently-including paid media spend allocation-minimizing costs while maximizing ROI.
Sales Assistant
ALH Group/Dan Murphys
10.2023 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided in-store wine, beer and spirits tastings to customers, while encouraging sales and storee memberships;
- Participated in wine, beer and spirits training to develop and maintain high levels of product knowledge.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Victorian Government | Department of Health -
Certificate in Food Handlers Safety
Melbourne, VIC11.2023
Arrow Training -
Responsible Service of Alcohol (RSA)
Sydney, NSW09.2023
Deakin University -
Master of Business – Arts & Cultural Management
Melbourne11.2014
Griffith University -
Bachelor of Music
Brisbane, QLD11.2012
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Point of sale operation
- Opening and closing procedures
- Visual Merchandising
- Customer Service
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Honest and Dependable
Timeline
Senior Marketing Coordinator
Queensland Performing Arts Centre, QPAC
10.2024 - Current
Sales Assistant
ALH Group/Dan Murphys
10.2023 - 03.2024
Victorian Government | Department of Health -
Certificate in Food Handlers Safety
Arrow Training -
Responsible Service of Alcohol (RSA)
Deakin University -
Master of Business – Arts & Cultural Management
Griffith University -
Bachelor of Music
Similar Profiles
Emily MacDougallEmily MacDougall
Dance Instructor at Dance Zone Performing Arts CentreDance Instructor at Dance Zone Performing Arts Centre
Mimi WardMimi Ward
Dance Performer at Eleve Performing Arts CentreDance Performer at Eleve Performing Arts Centre
Paramjeet KaurParamjeet Kaur
Music Educator at International Centre for Performing Arts Inc.Music Educator at International Centre for Performing Arts Inc.