Summary
Overview
Work History
Education
Skills
Knowledge
Mentorship programme
Cultural Alignment
Projects
Training
References
Accomplishments
Timeline
Generic

Dhiraj Tanwar

Lane Cove,NSW

Summary

As an APS Level 4 Law Interpretation Officer employee I would generally be required to undertake tasks of moderate complexity and work under general direction. I am accountable for organising workflow and making decisions within defined parameters relating to the area of responsibility. At this level I exercise some discretion with respect to how legislation, procedures and guidelines are interpreted and applied. I provide specialist and administrative support that is informed and directed by sound knowledge in specific areas and may undertake some research and analysis activities. I have a public contact role and I am required to communicate and provide advice to a range of external stakeholders. Work may involve supervision and leadership of a team with responsibility for coaching and training newer and less experienced members of a small work team.

Overview

8
8
years of professional experience

Work History

Law Interpretation Officer

Australian Taxation Office
03.2024 - Current
  • Current cases profile – Case officer in the Objections and Review team, Super Guarantee Assessments, Part 7 penalty, nominal interest, administration charges, and late payments offsets (LPO), SGC Assessments.
  • Past cases profile: Case officer for Medicare Levy Exemption, Medicare Surcharge Exemption, and Income Protection.
  • As an APS Level 4 Law Interpretation Officer, I would generally be required to undertake tasks of moderate complexity and work under general direction.
  • I am accountable for organizing workflow and making decisions within defined parameters relating to the area of responsibility.
  • At this level, I exercise some discretion with respect to how legislation, procedures, and guidelines are interpreted and applied.
  • I provide specialist and administrative support that is informed and directed by sound knowledge in specific areas, and I may undertake some research and analysis activities.
  • I have been involved in mentorship programs for new members of our team and recent graduates. I helped them develop the skills required for law interpretation team members with technical discussions, case analysis, legislation guides, and Siebel work management, so they can develop and grow in our team and benefit from my work experience.
  • I provide sound advice and recommendations, which influence the decisions made by others, including supervisors and peers.
  • I take accountability for the completion of allocated tasks, organizing workflow, reviewing work, and developing less experienced employees.
  • I contribute positively to strategic planning and decision-making within the work area.
  • I contribute new ideas and maximize the benefits of change, including the identification of opportunities to improve the efficiency of business processes.
  • Identify and mitigate risks that will impact both individual and team outcomes.
  • I have a sound general knowledge of the role and functions of the agency, and an understanding of how these relate to a specific work area.
  • I understand the impact of the work area on strategic, political, or operational outcomes for the agency or program.
  • I have a good understanding of relevant legislation and policy frameworks.
  • I make decisions with some autonomy that relate to my role and area of specialty.
  • Supervision is generally limited to work of moderate complexity or difficulty.
  • I make decisions within defined parameters relating to the area of responsibility that impact the work area or specific function, but the impact on agency operations and resources is limited.
  • I apply judgment, knowledge, and limited discretion in interpreting and applying legislation, instructions, guidelines, and procedures.
  • I perform research and analysis activities, and report on findings.
  • I identify issues and contribute to the resolution of issues and problems
  • I liaise with internal and external stakeholders on moderately complex operational and administrative matters
  • I resolve moderately complex enquiries from stakeholders and provide information and advice as a representative of the work area
  • I build rapport and maintain stakeholder relationships within defined parameters

Discharges Officer

Mortgage Settlements Australia (MSA) National
Macquarie Park, Sydney
08.2021 - 02.2024
  • I would perform duties in relations to Mortgage settlements for business partners covering legal aspects of residential and commercial property settlements

Database Officer

Australian Dental Association
Sydney
04.2017 - 03.2021
  • I would manage database of Dental professionals extracting useful information from database converting it into sales potential and also using it for membership applications

Education

Graduate Diploma - Information Systems Management

Central Queensland University
Sydney, Australia
03-2002

Bachelor of Arts -

University of Delhi
India
01.1999

Skills

  • Team leadership
  • Time management
  • Problem-solving
  • Critical thinking
  • Data analysis
  • Collaboration and teamwork
  • Communication skills
  • Analytical skills
  • Effective communication
  • Adaptability and flexibility
  • Risk management
  • Evidence analysis
  • Legislation interpretation
  • Stakeholder communication
  • Workflow organization
  • Public speaking
  • Goal setting
  • Research analysis

Knowledge

  • Identify and solve highly complex statutory interpretation problems through the application of an extensive knowledge of the legislative process and common law, and resolve competing interpretations
  • Make use of extrinsic materials to resolve ambiguity, and highly complex, or challenging statutory interpretation issues, consistent with legislative and common law requirements
  • Understand and apply current legislation relating to the interpretation of statutes to solve highly complex interpretation issues
  • Solve complex and challenging statutory interpretation problems through an extensive understanding of the structure and operation of acts, and subordinate legislation
  • Read and interpret Acts and subordinate legislation, drawing on knowledge of the structure and operation of legislation
  • Provide guidance and leadership on legal issues relating to vulnerable clients, including where capacity may be an issue, or where ethical or cross-cultural issues arise
  • Apply a high-level understanding and expert analysis of policy, probity, and operational issues to provide solutions and options to resolve complex and sensitive legal questions
  • Review legal risk management across the organization, and advise on the strategic, commercial, and policy considerations of decisions

Mentorship programme

  • participated in mentorship programme

Cultural Alignment

  • client focused – putting our clients at the centre of everything we do
  • united and connected – working as a team to deliver for the community
  • empowered and trusted – taking ownership, showing judgment and making considered decisions
  • future oriented – adapting to meet immediate and future challenges
  • passionate – serving the community with professionalism, energy and determination.

Projects

  • participated in SGP position.

Training

  • Occupational Health and Safety Management at Workplace, TAFE, Not Provided, Sydney, NSW, 2000, 01/01/05

References

Karina Burt, Team leader, Australian Taxation Office, 02 4347 4517

Accomplishments

  • Best academic achievement award from Central Queensland University

Timeline

Law Interpretation Officer

Australian Taxation Office
03.2024 - Current

Discharges Officer

Mortgage Settlements Australia (MSA) National
08.2021 - 02.2024

Database Officer

Australian Dental Association
04.2017 - 03.2021

Graduate Diploma - Information Systems Management

Central Queensland University

Bachelor of Arts -

University of Delhi
Dhiraj Tanwar