Summary
Overview
Work History
Education
Skills
Certification
Attributes
University Project
Timeline
Generic

Dhiral Patel

Burton,SA

Summary

Ambitious, passionate, self-motivated and goal driven individual looking for an entry-level and demanding position at a respectable organization. Where I can use my technical, database, and managerial skills to contribute to the company's growth while also expanding my expertise and understanding of new developing IT and business trends. Seeking to employ with my strong prioritization skills, knowledge of key techniques and tools to analyse processes and business operations and analytical ability at your company. Qualified with Master of Business Information System with 5.6 GPA from Torrens University as well as a LinkedIn My Learning Certifications related to Business Analysis.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HR Recruitment and Compliance Officer

Key Staffing Limited
10.2023 - Current


  • Partner with clients to understand hiring needs and deliver exceptional candidate experiences.
  • Screen applications, conduct initial assessments, and coordinate interviews.
  • Facilitate reference checks, pre-employment verifications, and onboarding.
  • Proactively nurture talent pipelines to support client hiring needs.
  • work independently for scheduling, delivery and cyclical reporting of HR activities, including staff training, performance reviews and employee engagement surveys.
  • Support recruitment and retention activities including staff inductions, onboarding and offboarding.


NDIS Plan Manager and Admin Officer

My Life My Way
02.2021 - Current
  • Demonstrated knowledge and experience in NDIS Plan Management and successfully implementing NDIS principles and able to analyze the client's plan's goals effectively.
  • Promote effective liaison/communication with participant's needs, families, support team, and relevant stakeholders.
  • Overseeing the financial aspects of a participant's NDIS plan, such as processing payments to service providers.
  • Keeping track of funding usage and generate report and analyze it..
  • Ensuring compliance with funding guidelines.

Shift Manager

McDonalds
03.2019 - 02.2023
  • Shift Manager is operation expert and running shift always delivering outstanding Quality
  • Achieved twice best manager award
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

Professional Year - Australian Business Culture, Professional Workplace Writing, Professional Workplace Communication, Professional Meetings and Presentations, Australian Workplace Environment

Performance Education
Adelaide, SA
03.2025

Master of Business and Information System - Data Management and Analytics, Cybersecurity, System Analysis and Design, Data modelling and Database Design, Business Process Management and System, Principle of Programming, Microservice Architecture

Torrens University
Adelaide, SA
05.2021

Bachelor of Physical Science - Classical Mechanics, Quantum Mechanics, Solid state Physics, Special Theory of Relativity, Electrostatics and Magnetostatics, Nanoscience

The Maharaja Sayajirao University of Baroda
07.2016

Skills

  • Microsoft Word and Excel
  • Data Management
  • Data Analysis
  • Customer Service Orientation
  • Financial Management
  • Human Resource Management

Certification

  • Microsoft SQL server essential training
  • Excel essential training
  • Data Analytics for Business Professionals

Attributes

  • Excellent time management skills – completed degree with part time job and having a good grade in University’s projects and assignments.
  • Teamwork and leadership skills – working in a fast-paced environment in restaurant, serving lots of customer per day in excellent way.
  • Strong communication and problem-solving skills – having an experience of great customer service and dealing with the customer complaints.
  • Being honest and taking responsibilities for actions.

University Project

Database Management system and Designing Database systems, Torrens University, Adelaide, SA, 02/01/21, 05/01/21, Creating database tables and design using Royal Rundle Hospital Scenario, provide IT based solution to manage and maintain the database, SQL, Using the scenario of Royal Rundle Hospital, they were using paper based forms and documentation to store and manage all the data with some use of spreadsheets. In this project, RRH management wants an implementation of information technology to maintain and manage the records so IT based solution was given in terms of SQL., RRH is working more efficiently in relational database management system with SQL database management.

Timeline

HR Recruitment and Compliance Officer

Key Staffing Limited
10.2023 - Current

NDIS Plan Manager and Admin Officer

My Life My Way
02.2021 - Current

Shift Manager

McDonalds
03.2019 - 02.2023

Master of Business and Information System - Data Management and Analytics, Cybersecurity, System Analysis and Design, Data modelling and Database Design, Business Process Management and System, Principle of Programming, Microservice Architecture

Torrens University

Bachelor of Physical Science - Classical Mechanics, Quantum Mechanics, Solid state Physics, Special Theory of Relativity, Electrostatics and Magnetostatics, Nanoscience

The Maharaja Sayajirao University of Baroda

Professional Year - Australian Business Culture, Professional Workplace Writing, Professional Workplace Communication, Professional Meetings and Presentations, Australian Workplace Environment

Performance Education
Dhiral Patel