Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhrumil Mehta

Parafield Gardens

Summary

A passionate and dedicated professional, eager to commence a career in business management and operations. Possessing a bachelor's degree in commerce and relevant work placement experience, I bring hands-on experience, a fresh perspective, and a strong willingness to learn and adapt to changing environments while maintaining a high level of integrity and professionalism. My analytical and innovative nature drives me to enjoy the challenge of resolving long-term issues and influencing positive outcomes. As a results-focused individual, I utilize my diverse skill set and capabilities to deliver high-quality organizational outcomes. Confident in my ability to implement effective working relationships, I am an integral part of any team.

Overview

7
7
years of professional experience

Work History

Contract Officer

Lustra Commercial Cleaning
07.2023 - Current


• Developing, reviewing and negotiating variations to contracts, ensuring compliance

with company policies, law, and regulations.

• Provide contractual guidance to the site manager, staff, safety representatives, and

quality assurance personnel.

• Responding to client feedback and inquiries, ensuring timely resolution of

problems.

• Manage documentation and records associated with contracts.

• Negotiate contract terms with key internal and external stakeholders.

• Assist with the preparation of tender documentation.

• Coordinate withs external clients, contractors and suppliers to build strong

relationships, minimize risks and maximize contract value.

• Evaluate potential risks associated with contract terms and provide

recommendations to management as needed.

• Clarify and communicate contract requirements, terms and conditions to

stakeholders to ensure compliance with legal and policy obligations.

Area Supervisor

Lustra Commercial Cleaning
08.2022 - 07.2023
  • Assign cleaning tasks to cleaning staff based on schedules and area needs.
    Monitor staff performance and provide feedback to ensure quality cleaning standards are met.
    Train new cleaning staff on proper cleaning techniques and safety procedures.
    Address any staff concerns or issues related to cleaning tasks.
  • Conduct regular inspections of cleaned areas to verify quality and compliance with cleaning standards.
    Identify and address any cleaning deficiencies or areas needing additional attention.
    Ensure proper usage and maintenance of cleaning equipment and supplies.
  • Manage cleaning supply inventory, including ordering, stocking, and rotation to maintain adequate levels.
    Monitor usage of cleaning chemicals and ensure proper storage and disposal procedures are followed.
  • Create and maintain cleaning schedules for staff based on area requirements and priorities.
    Generate reports on cleaning activities, including any issues or concerns
  • Enforce safety protocols and ensure staff are properly trained on safe cleaning practices.
    Address any safety hazards or concerns within the cleaning area

Amenities Cleaner

Lustra Commercial Cleaning
12.2021 - 08.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.

NDIS Domestic Cleaner

Mylife Myway
07.2020 - 12.2021
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants.
  • Improved client satisfaction by providing thorough and detail-oriented cleaning services.
  • Changed bed linens and collected soiled linens for cleaning.

Operation Assistant

Smart cleaning Pty ltd, JCM services Australia, Rosalie's busy bees cleaning services, VIP cleaning services
05.2018 - 07.2021
  • Working closely with independent contractors, managers, and owners as part of operation assistant
  • I was playing essential role for small companies' day to day operation
  • This role involves all role such as marketing planning, brand awareness, competitors, strategies, Hiring skilled staff etc
  • Hiring skilled workforce
  • Arranging pay cycles and rosters for staff as per contractual agreement with clients
  • Research and planning new strategies to optimise hard labour jobs
  • Answer all staff queries
  • Enter day to day business transaction to company's database
  • Time to time meeting with managers to improve quality of service, brand awareness and budget planning for future contracts
  • Conducting site inspections, gain relationship and trust with clients

Brand Ambassador

Oppizi & Promofy
08.2018 - 07.2020
  • Actively distribute marketing materials (flyers, leaflets) to pedestrians in high-traffic locations, engaging them with a brief and compelling brand
  • Follow detailed campaign instructions, including designated areas, target audience, and key messaging to ensure accurate brand representation.
  • Initiate positive interactions with potential customers by engaging them in conversation, answering basic questions about the brand and its offerings.
  • Accurately record distribution data, including location, time, and number of materials distributed, to provide feedback on campaign performance.
  • Adhere to all Oppizi policies and guidelines regarding dress code, behavior, and safety regulations while on duty.

Education

Bachelor of commerce -

Torrens university
Adelaide
01.2022

Academic English Level 4 -

University of South Australia
Adelaide
01.2018

Skills

  • Excellent organisational skills
  • Outstanding computer skills
  • Familiar with Microsoft Office Suite
  • Ability to quickly adapt and learn new software
  • Effective problem-solving
  • Decision making in high-pressure situations
  • Outstanding customer service
  • Commitment to community engagement and protection
  • Outstanding written and verbal communication
  • Ability to liaise and negotiate with stakeholders
  • Excellent conflict resolution
  • Ability to accommodate amicable solutions
  • Incredibly flexible
  • Dedicated to innovation
  • Accept ownership and responsibilities

Timeline

Contract Officer

Lustra Commercial Cleaning
07.2023 - Current

Area Supervisor

Lustra Commercial Cleaning
08.2022 - 07.2023

Amenities Cleaner

Lustra Commercial Cleaning
12.2021 - 08.2022

NDIS Domestic Cleaner

Mylife Myway
07.2020 - 12.2021

Brand Ambassador

Oppizi & Promofy
08.2018 - 07.2020

Operation Assistant

Smart cleaning Pty ltd, JCM services Australia, Rosalie's busy bees cleaning services, VIP cleaning services
05.2018 - 07.2021

Bachelor of commerce -

Torrens university

Academic English Level 4 -

University of South Australia
Dhrumil Mehta