Dhruv Khola
Homebush
Summary
A dedicated and detail-oriented Master’s student in Data Analytics at the University of Sydney, with a strong academic foundation in business administration and marketing. Equipped with hands-on experience in data analysis, market research, and process optimization, I bring a unique blend of technical expertise and business acumen. Proficient in Python, R, SQL, Power BI, and machine learning, I excel at transforming complex data into actionable insights to drive decision-making. With 7 months of professional experience in e-commerce and market research, I have developed skills in comparative platform analysis, feedback generation, and process improvement.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Vimwood Australia
10.2023 - Current
- Efficiently manage inbound and outbound inventory processes, ensuring accuracy and timely completion.
- Oversee inventory management, including organizing dispatches, packing, and storing stock.
- Perform manual handling tasks such as moving, packing, unpacking, and arranging products safely.
- Operate equipment to prepare and pack stock for deliveries, including strapping and quality checks.
- Plan and coordinate organizational tasks to prepare for incoming stock, ensuring smooth operations.
Seller Acquisition Agent
Iksula Services Pvt. Ltd.
10.2022 - 03.2023
- At Iksula, I exclusively served Etsy, where I expertly vetted and onboarded handicraft sellers
- I facilitated their store setup, provided comprehensive support in listings, marketing, and shipping, and offered strategies to optimize profits and visibility, ensuring a successful partnership
- Vet and onboard handicraft sellers, ensuring eligibility and adherence to Etsy's standards
- Provide comprehensive account management, supporting sellers with store setup, listings, marketing, shipping, and profit optimization
Volunteer
CSA (Centre for Social Action)
06.2019 - 03.2022
- Participated in multiple welfare events and outreach programs
- Took part in multiple clean up, welfare activities
Intern
Future Generali India Insurance Company Ltd.
05.2021 - 06.2021
- During my internship, I conducted a comparative study of online platforms used by agents for business development, provided feedback on apps to enhance agent familiarity and usage, and offered suggestions for improving business processes based on agent feedback
- Comparative study of the online platforms provided by competition to the agent for business development
- Increasing the penetration of online apps amongst agents – AVO / I -insure / Inspection app etc (by helping agents)
- Suggestions to improve business processes based on agent feedback mechanism
- Submitted a detailed market research report covering the shortcomings and strengths of the platforms, which was then used to make multiple improvements
Education
Masters of Commerce - Data Analytics
University of Sydney
06-2025
Bachelor of Business Administration Hons - Marketing
Christ University
01.2022
Skills
Python
R
SQL
Power Bi
Machine Learning
Data Visualization
Problem-solving
Critical thinking
Project Management
Timeline
Warehouse Assistant
Vimwood Australia
10.2023 - Current
Seller Acquisition Agent
Iksula Services Pvt. Ltd.
10.2022 - 03.2023
Intern
Future Generali India Insurance Company Ltd.
05.2021 - 06.2021
Volunteer
CSA (Centre for Social Action)
06.2019 - 03.2022
Bachelor of Business Administration Hons - Marketing
Christ University
Masters of Commerce - Data Analytics
University of Sydney
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