Dhruv Modi

• In this role we have to verify benefits (like copay, deductible, coinsurance and out of pocket) via insurance portals. Also, we checked referral and Authorization details so, we can provide accurate benefits details to provider.
• Verify patient eligibility and benefits to ensure accurate billing and payment processes.
• Solve complex queries related to benefits for billing staff and junior team members.
• Conduct audits of eligibility and benefits tasks to maintain accuracy and compliance.
• Ensure all project tasks are completed before deadlines, demonstrating strong organizational and time management skills.
• Collaborate with billing department to streamline processes and improve efficiency.
• - Train and mentor junior staff in eligibility and benefits verification procedures.

• Helped to maintain legal departments data in different and multiple projects in the client remote in the Data Capture and Data Processing Department.
• Working on multiple process like

- Bookmarking : processing legal firm case document and billing documents to help for settling case
- AI : processing medical data for legal firms
- Archer processing medical data for legal firms
- mdc us : processing invoices, managed emails