Dhruv Patel

As a Cashier and Team Leader at Panania News Agency, I am responsible for overseeing daily store operations and ensuring smooth customer service. My key duties include:

• Opening the shop and setting up newspapers and daily stock displays.
• Managing inventory, including restocking shelves and refrigerators with drinks and other items.
• Monitoring product expiry dates and maintaining accurate stock records.
• Handling cash transactions and operating the point-of-sale (POS) system.
• Providing excellent customer service and assisting customers with purchases and inquiries.
• Selling Lotto tickets and processing transactions accurately.
• Managing parcel services, including receiving parcels from customers and handing them over safely to delivery personnel.
• Placing stock orders when required to maintain adequate inventory levels.
• Ensuring a clean, organized, and welcoming store environment.