Dhruvil Patel
Ferntree Gully,VIC
Summary
Experienced in Retail Manager with demonstrated ability in managing operations, ensuring compliance with safety regulations, and providing superior customer service. Skilled at implementing efficient procedures for inventory control. Noted for improving operational efficiency and boosting team performance through effective leadership and training initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Retail Store Manager
Sita enterprise (BP oakleigh)
Oakleigh , 3168
02.2023 - Current
- Updated store signage according to corporate standards for product displays and promotions.
- Provided training on safe fueling techniques to new hires and existing staff members.
- Monitored stock levels of food items, beverages, automotive supplies, and cigarettes, ensuring adequate supply was available at all times.
- Ensured proper cash handling procedures were followed at all times.
- Ensured that all equipment was in proper working order and reported any issues to maintenance personnel.
Front End Team Member
Sri Longue
Docklands, VIC
12.2022 - 02.2023
- Resolved customer complaints in a polite manner according to company policy.
- Took accurate food and drink orders, using a POS ordering software system.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Education
Bachelors of Information, Communication And Technology - Information Technology
Federation University
Ballarat, VIC11-2023
Graduate Diploma in Early Childhood Education - ECT - Early Childhood Education
Southern Cross Higher Education
North MelbourneSkills
- Staff Training and Development
- Customer Service Management
- Promotional planning
- Employee Scheduling
- Retail Operations
- Quality Assurance
- Web development
- SWOT Analysis
- Leadership
- Organization and Time Management
- Microsoft Office
Certification
- First AID and CPR - HLTAID012
- WWC
- Driver license
Affiliations
Active and engaged in a diverse range of interests, I dedicate significant time to reading, which enhances my analytical skills and broadens my perspective. An avid cricket and volleyball player, I embrace teamwork and strategic thinking on the field, qualities that translate into my professional life. Additionally, I am deeply interested in investing and market analysis, where I apply my analytical prowess to evaluate financial trends and make informed decisions. These activities not only fuel my personal passions but also contribute to a well-rounded skill set that supports my professional growth.
References
References available upon request.
Timeline
Assistant Retail Store Manager
Sita enterprise (BP oakleigh)
02.2023 - Current
Front End Team Member
Sri Longue
12.2022 - 02.2023
Bachelors of Information, Communication And Technology - Information Technology
Federation University
Graduate Diploma in Early Childhood Education - ECT - Early Childhood Education
Southern Cross Higher Education
- First AID and CPR - HLTAID012
- WWC
- Driver license
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