Summary
Overview
Work History
Education
Skills
Certification
PROJECTS
Professional Networks
References
Timeline
Generic

Dhruvil Patel

Gosford,NSW

Summary

Software Engineer with hands-on experience delivering customer-focused solutions using technologies like MS SQL Server, SSRS, Power BI, and specialized software platforms. I work closely with cross-functional teams to develop modules and reports that support business process improvements, data accuracy, and actionable insights. My projects have involved enhancing manufacturing process efficiency through data-driven analysis and maintaining comprehensive reporting on productivity and quality metrics for diverse clients.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Software Engineer

Start Services
Sydney, NSW
02.2025 - Current
  • Developed and optimized SQL queries to retrieve, transform, and analyze large datasets for operational and strategic reporting.
  • Designed and deployed SSRS reports, delivering accurate, timely, and user-friendly insights to stakeholders.
  • Engineered a custom module within the company’s loss accounting system to help clients identify and address the root causes of systemic operational issues, supporting lean manufacturing and continuous improvement processes.
  • Maintained and enhanced reporting solutions that monitor productivity, losses, constraints, and material quality, ensuring data-driven decision-making.
  • Created and executed test cases to validate report accuracy, performance, and integrity, promptly troubleshooting any discrepancies.

Education

Master - Information Technology

The University of Newcastle
Newcastle, NSW
08-2024

Bachelor - Information Technology

NMIMS University
India
06-2022

Skills

  • SQL optimization
  • SSRS reporting
  • Power BI
  • Automation
  • Version control
  • Microsoft Office
  • Collaboration and teamwork
  • Adaptability
  • Communication
  • Proactive learning

Certification

  • Power BI Essential Training, LinkedIn Learning
  • Foundations of User Experience (UX) Design, authorized by Google, and offered through Coursera

PROJECTS

Customer retention analysis and marketing strategy optimization

  • Led an initiative to improve customer retention and enhance marketing strategies through data analysis
  • Focused on retaining existing customers by identifying policy preferences based on extensive analysis of insurance data
  • Leveraged Pandas, NumPy, Matplotlib, Scikit-learn, and Seaborn libraries for data manipulation, analysis, and visualization
  • Conducted a thorough analysis of customer response rates to various marketing features
  • Visualized and interpreted response rates by customer demographics, education, employment status, vehicle class, and sales channel

Online Banking System for Elderly

  • Spearheaded the design and development of an inclusive online banking system, catering to the specific needs and preferences of elderly users, ensuring a seamless and accessible digital experience
  • Conducted thorough user research to comprehend the distinctive requirements and preferences of elderly individuals in the context of online banking
  • Synthesized findings to inform the design strategy, prioritizing accessibility and user-centric solutions
  • Applied accessible design principles to enhance usability, incorporating features such as increased font sizes, clear navigation, and high color contrast
  • Focused on creating a visually engaging and user-friendly interface to accommodate potential challenges faced by elderly users
  • Produced detailed wireframes and interactive prototypes to visually communicate design concepts

Professional Networks

  • ACS (Australian Computer Society)
  • ECA Professional Year Program
  • LINKEDIN

References

References available upon request.

Timeline

Software Engineer

Start Services
02.2025 - Current

Master - Information Technology

The University of Newcastle

Bachelor - Information Technology

NMIMS University

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