Dhruvil Shah

• Maintained clean and organized dining areas for optimal guest experience.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts. (POS)
• Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
• Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Utilized strong communication skills when interacting with guests, coworkers, and management as well as taking bookings via phone.

• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments. (POS system)
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Can work on the floor, on the till/register, on the make and help with dishes.

Assisted in conducting basketball trainings by teaching younger players.

• Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
• Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.