Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhwani Patel

Brisbane,QLD

Summary

Proactive Retail Business Manager with extensive experience in inventory management, store renovations, and product line introductions. Strong skills in vendor negotiations, data-driven decision-making, and employee performance coaching. Known for driving revenue growth and maintaining positive customer relations while executing efficient store operations.

Overview

11
11
years of professional experience

Work History

Retail Business Manager

7-eleven
09.2013 - Current
  • Managed inventory levels for optimal product availability, reducing out-of-stock occurrences.
  • Oversaw store renovations, ensuring minimal disruptions to daily operations while enhancing the overall shopping experience.
  • Introduced new product lines based on consumer preferences analyses, increasing overall revenues while remaining relevant in an ever-changing marketplace.
  • Developed strong relationships with vendors, negotiating favourable terms and pricing to maximize profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Collaborated with marketing team to create targeted advertising campaigns, driving foot traffic and brand awareness in key demographics.
  • Contributed to leadership team for implementing company policies and procedures.
  • Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
  • Monitored day-to-day production to verify packaging and efficient delivery of purchased merchandise to respective facilities within expected timeframes.
  • Liaised with senior leadership to report damaged inventory control tracking and reporting.
  • Directed training and performance monitoring for staff members.
  • Saved costs by efficiently procuring warehouse inventory utilizing SAP
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.


Achievements:


  • Grew merchandise sales by 5% within a first year of taking over store.
  • Made more than $90,000 merchandise sales for whole x-mas week on a very first year after taking over store and secured one of top 5 stores within 7-Eleven network in all over Australia.
  • Scored more than 90% in most of our retail reviews.
  • Awarded various times in achieving targets and won prizes individually and for all team members.
  • Came within top 10 amongst all over Australia 7-Eleven network for achieving selected product in that month.
  • Actively participate in any monthly/weekly targeting generated by H.O. and also making my team ready for achieving by providing guidance now and then. i.e., which product they need to target to maximise best GP product in that particular month.

Education

Diploma in International Business Management - Accounting And Finance

The University of Winchester
Winchester, U.K.
09.2010

Skills

  • Store operations
  • Merchandise planning
  • Performance Analysis
  • Program Administration
  • Customer Service
  • Positive Attitude
  • Problem-solving abilities
  • Time Management

Timeline

Retail Business Manager

7-eleven
09.2013 - Current

Diploma in International Business Management - Accounting And Finance

The University of Winchester
Dhwani Patel