Dhyey Patel

Tarneit,VIC

The first one gets the oyster, the second gets the shell

Andrew Carnegie

Summary

Dynamic and reliable professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and problem-solving, consistently delivering high-quality service. Committed to fostering a positive work environment and ensuring operational excellence.

Overview

years of professional experience

Work History

Crew Member

McDonald's

01.2022 - Current

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Promoted a positive work environment through effective communication and teamwork among staff members.
Trained new team members on procedures, customer service, and sales techniques.
Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Bachelor of Biomedicine - Clinical Research

Deakin University, Melbourne, VIC

11-2027

Australian Tertiary Admission Rank (ATAR) - [Rank]/ 82.75
Recipient of 3/4 Biology Award
Recipient of 1/2 Chemistry Award

Skills

Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving

Clear communication
Hospitality service expertise
Store opening and closing
Willingness to learn
Reliability and punctuality

Languages

English

Full Professional

Gujarati

Native or Bilingual

Timeline

Crew Member - McDonald's

01.2022 - Current

Deakin University - Bachelor of Biomedicine , Clinical Research