Diane Graham
Cape Hillsborough
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Manager
Full Tilt Transport
Mackay
10.2006 - 02.2024
- Provided training to new hires on office policies and procedures.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Maintained confidential records relating to personnel matters.
- Supervised staff members, organized schedules and delegated tasks.
- Completed data entry tasks related to prescription orders.
- Kept abreast of changes in relevant legislation impacting workplace health and safety standards.
- Developed strategies for improving organizational culture around workplace health and safety initiatives.
- Ensured compliance with relevant regulatory requirements relating to workplace health and safety standards.
- Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
- Performed monthly closing of accounts payable ledgers.
- Managed accounts payable, receivable activities for the bar, restaurant.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
Administrative Officer
BHP Steel
Mackay
03.1996 - 11.2003
- Directed customer inquiries to appropriate department personnel.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Maintained positive working relationship with fellow staff and management.
- Monitored office services mailbox for business support needs and requests.
Education
High School Diploma -
Mackay North State High School
Mackay QLD11-1986
Skills
- Health and safety
- Conflict resolution
- Employee training
- Data entry
- Communication skills
- Team building
- Time management
- Problem solving
- Multitasking Abilities
- Life skills teaching
- Therapeutic intervention
- Behavior modification
- Activity planning
Certification
- I am a registered foster carer of 19 years
Timeline
Office Manager
Full Tilt Transport
10.2006 - 02.2024
Administrative Officer
BHP Steel
03.1996 - 11.2003
High School Diploma -
Mackay North State High School
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