DI HAI
Cannington
Summary
Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.
Offering solid background in electrical engineering principles and keen interest in developing in this field. Brings strong understanding of circuit design and problem-solving techniques. Ready to use and develop skills in project management and electrical systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Student Support and Administrative Officer
Global College Australasia
06.2022 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Identified issues, analyzed information and provided solutions to problems
Barista & Bartender
Zanders' & Bonissimo Cafe & Nunzio's Restaurant
10.2020 - 04.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Picker Packer
Normalee Maner
11.2019 - 04.2020
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Teacher/Dean’s Assistant
Fendou Primary School/Huaxing Primary School
08.2018 - 05.2019
- Used office to prepare various correspondence, reports and other written material
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
Education Consultant
Baoda Education
01.2014 - 11.2014
- Advise on training courses that customers should use
- Prepare teaching and educational material for training sessions
- Provide guidance on the implementation of current and future training programs
- Collect feedback from customers, identify obstacles to learning
Education
Associate of Applied Science - Advanced Diploma of Engineering Technology
South Metropolitan TAFE
Munster WA07-2025
Master of Science - Applied Psychology
Harbin Engineering University
06.2017
Bachelor of Arts - English Translation
Northeast Normal University
06.2013
Skills
- Electrical safety
- Operation Siemens HMI and PLC Programming
- Ladder logic
- CAD software
- Cost estimation
- SCADA systems
- Software programming
- Administration skills
- Cash Register Operations
- Teamwork and Professionalism
- Workstation Maintenance
- Equipment Checks and Assessments
- Multitasking and Time Management
- Document and File Management
- Operation VETtrak
Certification
- Certificate of AHA Hospitality & Tourism COVID-19 Hygiene Course
- RSA
- Bachelor of Arts, English Translation (CHN)
- Master of Education, Psychology (CHN)
- Certificate Ⅱ & Ⅲ of Psychologist (CHN)
- Teacher Accreditation (CHN)
- Council of Europe Level B2 of Cambridge ESOL International Business English
- Certificate of Recognition of the Eighth International Collegiate Snow Sculpture Contest
Timeline
Student Support and Administrative Officer
Global College Australasia
06.2022 - Current
Barista & Bartender
Zanders' & Bonissimo Cafe & Nunzio's Restaurant
10.2020 - 04.2023
Picker Packer
Normalee Maner
11.2019 - 04.2020
Teacher/Dean’s Assistant
Fendou Primary School/Huaxing Primary School
08.2018 - 05.2019
Education Consultant
Baoda Education
01.2014 - 11.2014
Bachelor of Arts - English Translation
Northeast Normal University
Associate of Applied Science - Advanced Diploma of Engineering Technology
South Metropolitan TAFE
Master of Science - Applied Psychology
Harbin Engineering University
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