Dia Linehan
Maroubra,Australia
Summary
Dynamic and results-driven Global HR Leader with over 18 years of experience in strategic and operational HR functions across diverse industries. Proven ability to drive organisational effectiveness, foster employee engagement, and implement HR strategies that align with business objectives on a global scale. Expertise in managing HR operations across EMEA, ANZ, USA, UAE and JPAC, with a strong focus on talent acquisition, change management, and cultural transformation. Adept at leveraging data analytics to inform decision-making and enhance HR processes.
Overview
6
6
years of professional experience
Work History
Head of People & Culture
Grok Academy Pty Ltd
Sydney, Australia
04.2023 - 08.2024
- Company Overview: Not for Profit Online Education Platform.
- All people-related subject matter expert for our employees within Australia and NZ.
- Developed and executed the People Strategy to align with the organization's 2030 strategic goals, facilitating a shift from project-based to product-based operations across Australia and NZ.
- Collaborated with executive leadership to enhance organizational culture and employee engagement through targeted initiatives.
- Managed the full talent acquisition lifecycle and oversaw the implementation of EmploymentHero and employee engagement surveys via Culture Amp.
- Resolved complex employee relations issues and led change management during significant organizational restructuring.
- Developed employees to meet both their career goals and the organization's goals using the resources and tools created internally, and tailoring capabilities framework.
- Provide day-to-day performance management guidance to line management (e.g., coaching, career development, performance plan implementation, disciplinary actions).
- Created all HR policies and procedures, introduced and implemented Employment Hero platform, created new onboarding process (since Grok is a remote organisation), implemented change management after the 1st restructure.
- Closely supported and managed 1 direct report.
Head of HR (Global)
Mastt Pty Ltd
Sydney, Australia
01.2022 - 04.2023
- Company Overview: Software.
- All People-related subject matter expert for ANZ, UAE, USA, JPAC, and working with our HR vendors where needed.
- Fostered a strong organizational culture and provided strategic HR guidance to senior leaders to enhance workforce effectiveness.
- Implemented efficient HR processes, focusing on continuous improvement and talent development.
- Provided guidance on organizational design, change management, succession planning, talent management, and compensation practices.
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Managed all recruitment processes including job postings, interviews, background checks, offer letters and onboarding activities.
- Oversaw employee relations issues such as grievances, disciplinary matters, performance improvement plans, labor relations.
- Developed training programs for new hires and existing employees to enhance their skillsets and ensure they are up-to-date with industry trends.
- Analyzed data from surveys and other sources to assess employee satisfaction levels across the organization.
- Created a comprehensive handbook outlining company policies for all across all regions.
- Assisted senior management in developing strategic objectives related to workforce planning.
Global Human Resources Manager
CurrencyFair
Dublin, Ireland
03.2020 - 01.2022
- Company Overview: Global Fintech.
- Managed HR function across all CurrencyFair's locations: Dublin, UK, Portugal, Poland, Greece, Singapore, Hong Kong, Japan, Australia, Philippines, UAE, and China.
- Led HR functions across multiple regions, managing recruitment, on-boarding, and compliance with local employment laws.
- Developed and implemented HR policies and training initiatives, enhancing performance management and employee engagement across diverse teams.
- Played a critical role in crisis management during the COVID-19 pandemic, ensuring employee well-being and operational continuity.
- Managed benefits and compensation – salary scales, bonus structures, annual leave, sick leave, etc.
- Coached and assisted management on issues affecting morale, performance, and organizational effectiveness during COVID-19.
- Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring, wellness, and morale.
- Managed the payroll function for all locations.
Regional Human Resources Manager (APAC & Japan)
Refinitiv
09.2018 - 10.2019
- Company Overview: Thomson Reuters – Finance & Risk
- All recruitment for the 3 divisions - the Sales, Engineering and Call centre Support
- Training and development in collaboration with multiple geography/business leaders
- Directed recruitment and performance management initiatives for dual divisions, collaborating with senior leadership to drive organisational effectiveness
- Managed employee relations and implemented strategies to improve engagement and retention during significant structural changes
- Supported and managed the acquisition and merger of Thomson Reuters– Sales & Finance by Blackrock
- Thomson Reuters – Finance & Risk
- Reason for leaving: Moved to Dublin
HR Business Partner (contact)
AusGrid NSW
Sydney, Australia
04.2018 - 09.2018
- Company Overview: Sydney Electricity
- End to end volume recruitment for all sub-station – lineworkers, Engineers, Project managers across 16 departments
- The central point of contact for all Group Operations HR matters for my portfolio managers (after the new privatisation), providing HR advice to leaders on people related issues, including the interpretation of relevant industrial instruments and employment terms and conditions and Ausgrid policy
- Provide advice and guidance on the use of core HR process e.g
- Performance planning and review, remuneration review, recruitment & onboarding, performance management, talent & succession planning, change management
- Support HR Business Partners in the effective roll out of core people processes and assisting with the change management delivery and be able to operate with a high degree of autonomy and judgement
- Liaison with Payroll on new starters, movement and salary related issues to ensure smooth internal mobility and onboarding experience
- Review and generation of HR documentation as required
- Support and coach operational frontline leaders to build knowledge & capability around core P&C HR processes
- Assist the HR team in delivery of companywide survey tools
- Prepare detailed reports on relevant employee programs, performance and remuneration
- Sydney Electricity
Education
Graduate Diploma - Change Management
UNSW
09-2024
Certificate IV in Training and Assessment -
TAFE NSW
11-2023
Bachelor of Business Management - Human Resources
Auckland University of Technology
Auckland, New Zealand01-2019
Graduate Diploma - Human Resources Management
TAFE Ultimo
Sydney, NSW01-2012
Skills
- Employee engagement
- Diversity and Inclusion
- Recruitment Strategies
- Succession Planning
- Leadership coaching
- Employee Handbook Development
- Data Analysis
- Performance Management
OTHER EXPERIENCE
Assistant HR Manager Oceania - Louis Vuitton
National HR Manager - ANZ - Valiram Group (Rolex, Tumi, Kate Spade, Victoria Secrets, Body & Works, Michael Kors)
People and Performance Officer (HRBP) - Strathfield Council
Human Resources Advisor - NSW Health
Human Resources Consultant - Optus Telco
National HR & Payroll Manager - Nike Ltd (NEW ZEALAND)
Human Resources Assistant - Figgins Retail Group
Professional certifications
- Completion of NSW Department of Health Recruitment Selection Techniques
- Formal training in mediation, negotiation, and conflict resolution
- Occupational Health and Safety (OH&S) Training Certificate
Timeline
Head of People & Culture
Grok Academy Pty Ltd
04.2023 - 08.2024
Head of HR (Global)
Mastt Pty Ltd
01.2022 - 04.2023
Global Human Resources Manager
CurrencyFair
03.2020 - 01.2022
Regional Human Resources Manager (APAC & Japan)
Refinitiv
09.2018 - 10.2019
HR Business Partner (contact)
AusGrid NSW
04.2018 - 09.2018
Graduate Diploma - Change Management
UNSW
Certificate IV in Training and Assessment -
TAFE NSW
Bachelor of Business Management - Human Resources
Auckland University of Technology
Graduate Diploma - Human Resources Management
TAFE Ultimo
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