Diah Tricesaria
Caulfield East
Summary
Dynamic professional with a track record at customer service in the education industry and problem solving skills as a social worker in multicultural settings. Demonstrates unparalleled patience and empathy, driving significant improvements in exam administration and community initiatives.
Developed skills in a structured and regulated environment, seeking to transition into a new field. Expertise in maintaining order, managing time effectively, and ensuring compliance with procedures. Prepared to apply these transferable skills to new challenges in different setting.
Overview
3
3
years of professional experience
Work History
E-Exam Supervisor
Monash University
05.2022 - 12.2022
- Liaised with faculty and administration to address any concerns or discrepancies related to exams, resolving issues promptly and professionally.
- Provided a focused testing environment by enforcing strict adherence to exam rules and protocols.
- Coordinated with other Exam Supervisors and staff to share best practices and resources, elevating the overall quality of exam administration.
Community Engagement Officer
HOST International
10.2019 - 12.2021
- Conducted analysis of community needs and resources to support strategic plans.
- Evaluated donation and sponsorship requests and made funding recommendations.
- Engaging with community members, co-designing community development initiatives
- Managed budgets for community outreach events, ensuring cost-effective strategies were employed while maintaining high-quality experiences for participants.
- Monitored program outcomes using data-driven approaches to assess the effectiveness of interventions.
- Assisted with intra-organisational communications via email, social media and mailings.
- Provided regular progress reports to senior management detailing successes and areas for improvement within current initiatives.
Education
Ph.D. - Cultural Anthropology
Monash University
Faculty Of Arts06-2026
Skills
- Patience and empathy
- Reliability and punctuality
- Student/client support
- Policy Enforcement
- Cross-cultural sensitivity
- Test administration
- Instructional skills
- Customer service
- Problem-solving
- Excellent communication
- Attention to detail
- Multitasking
Languages
English
Full Professional
Indonesian
Native or Bilingual
Timeline
E-Exam Supervisor
Monash University
05.2022 - 12.2022
Community Engagement Officer
HOST International
10.2019 - 12.2021
Ph.D. - Cultural Anthropology
Monash University
Similar Profiles
Karin KeylockKarin Keylock
EAssessment AAA Team Lead at Monash UniversityEAssessment AAA Team Lead at Monash University
Aryaman MenezesAryaman Menezes
Pharmacy Student at Monash UniversityPharmacy Student at Monash University
Levi DwyerLevi Dwyer
Paid Engineering Research Assistant at Monash UniversityPaid Engineering Research Assistant at Monash University