Diamond-Angel Lawrence
YANCHEP,WA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar staff
Optus stadium
- Provided high quality customer service serving customers food and beverages while keeping a clean workspace and completing daily maintenance tasks, requiring significant multitasking capability
- Demonstrated the ability to work in high pressure environments and resilience due to the high volume of transactions and dealing with difficult individuals.
Security Officer
ICP Group
Perth, WA
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Care & custody officer
Ventia
12.2023 - 05.2024
- Pick up and escort people in custody from prison/court/lock up to required locations such as medical appointments, prison transfers, court and funerals with safety being the number one priority for civilians, ourselves and PICs
- Part of this role also consists of doing pat and wand searches to ensure extra safety as well as securely handcuffing the persons in custody.
Bar & Drive thru Bottle shop Attendant
The Roebuckbay Hotel, Broome
09.2022 - 08.2023
- Provide exceptional customer service in all areas of the venue
- Main tasks included Stock take, loading and unloading new stock from pallets
- Maintaining shop cleanliness, use of scantek for ALL ID checks
- Communicate at high level standards to ensure everyone works together as a team
- This job required staff to have high attention to detail and to be observant and clicked on during dry season.
Sandwich Artist
Subway, Yanchep
08.2020 - 08.2021
- A Sandwich Artist greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork
- Exceptional customer service is a major component of this position.
Housekeeping
Silk Hospitality
02.2021 - 07.2021
- Carrying out high-end housekeeping services for hotel apartments and rooms
- Ensuring outstanding cleanliness that comply with OSH standards
- Executed daily tasks within the time limit given
- Handling various aspects of housekeeping operations which include servicing rooms, taking care of public areas and laundry operations.
Education
01.2023
01.2022
01.2019
01.2019
Skills
- Customer Service
- Retail experience
- Interpersonal
- Self-motivated
- Team player
- Computer programming
- Technologically minded
- Mathematically minded
- Time management
Employmentpreferences
I'm 21 years old and am looking to gain casual or full-time employment within a company that requires an outgoing, fast learning and responsible individual. I am able to work well both individually and in groups. I am reliable and punctual and am always eager to gain new experience. I am looking for a role that can get me out there and challenges me to learn and expand my knowledge and skills.
Age
21
References
- Linda Samardali, academic, 0456104945
- Kiara Mueller, academic, 0402574567
- Haylee Austen, toll manager, 0431241036
- Chelsea Davis, personal, 0401258324
Certification
White card
Certificate 2 security operations
Security license
Timeline
Security Officer
ICP Group
06.2024 - Current
Care & custody officer
Ventia
12.2023 - 05.2024
Bar & Drive thru Bottle shop Attendant
The Roebuckbay Hotel, Broome
09.2022 - 08.2023
Housekeeping
Silk Hospitality
02.2021 - 07.2021
Sandwich Artist
Subway, Yanchep
08.2020 - 08.2021
Bar staff
Optus stadium