Diamond Guthrie
Cardinia,Victoria
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier, Food Productivity, Customer Service
McDonald's
Pakenham South , Victoria
04.2021 - Current
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Koo Wee Rup Secondary College
Koo-Wee-Rup, VIC12.2023
Skills
- Cash Register Operation
- Drawer Balancing
- Cash Handling
- POS Systems
- Customer Service
- Customer Assistance
- Cleaning and Sanitizing
- Order Packaging
- Order Verification
- Customer Service Excellence
- Order Taking
- Time Management Skills
References
- Dennise Wanless - 0408503154 - dennise.wanless@bigpond.com
- Sophie Brown - 0448881299 - Sophieebrown@icloud.com
Timeline
Cashier, Food Productivity, Customer Service
McDonald's
04.2021 - Current
High School Diploma -
Koo Wee Rup Secondary College
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