Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diamond Stephenson

Bacchus Marsh,Australia

Summary

A dedicated and customer-focused professional with experience in hospitality, swim instruction, and customer service. Skilled in communication, problem-solving, and adapting to fast-paced environments. Passionate about providing excellent service and fostering a positive experience for both customers and team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Swim Instructor

Bluefit
Bacchus Marsh, VIC
06.2023 - 01.2025

• Created a positive and supportive learning environment.

• Assessed student progress and provided constructive feedback.

• Adapted teaching methods to assist students with special need

  • Taught daily swim instruction to students varying in ages and skill levels.

Cashier

Morgan’s IGA
Melton
11.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cafe Attendant

Skinny Dippers
Bacchus Marsh, VIC
10.2023 - 03.2024
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
  • Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people.

Crew Member

McDonald's
Melton West, VIC
03.2022 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Diploma Of Education -

RMIT
Melbourne, VIC

Year 12 -

SEDA College
Sunshine
11.2024

Skills

  • Customer service
  • Patience and empathy
  • Child supervision
  • Creative thinking
  • Continuous learning attitude
  • Efficient organization
  • Strong multitasking

Certification

  • Certificate III in Sport & Recreation
  • Working with Children’s Check
  • RSA
  • First aid

Timeline

Cashier

Morgan’s IGA
11.2023 - 06.2024

Cafe Attendant

Skinny Dippers
10.2023 - 03.2024

Swim Instructor

Bluefit
06.2023 - 01.2025

Crew Member

McDonald's
03.2022 - 09.2022

Diploma Of Education -

RMIT

Year 12 -

SEDA College
Diamond Stephenson