Diana Agadakos
SANS SOUCI
Summary
Retail professional prepared for role with robust background in customer service and retail management. Successfully managed team collaboration and store operations, consistently meeting sales targets. Reliable team player with adaptability and strong problem-solving skills, ensuring smooth daily operations and positive customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Keyholder
Supre
06.2025 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and product knowledge.
- Managed inventory levels, implementing efficient stock replenishment strategies.
- Led visual merchandising efforts to enhance store presentation and drive sales.
Retail Sales Assistant
Glue Store
12.2023 - 04.2025
- Provided customer service in a fast-paced retail setting
- Operated POS systems, Zendesk, and handled transactions accurately
- Maintained store presentation and stock levels
- Assisted with visual merchandising and meeting sales KPIs
Christmas Casual Retail Assistant
Peter Alexander
09.2023 - 07.2024
- Delivered excellent customer experiences during the busy holiday season
- Operated point-of-sale systems and managed stock replenishment
- Maintained a welcoming store environment
- Met and exceeded KPIs
Retail Sales Assistant
Brand Boutique / Brand Lane
03.2022 - 11.2023
- Greeted and assisted customers, providing tailored fashion advice
- Processed transactions and handled returns professionally
- Contributed to achieving sales targets and maintaining visual standards
- Managed stock levels and replenishment
Waitress
Kiss the Barista
10.2020 - 02.2021
- Took customer orders and served food and beverages
- Maintained a clean, organised, and friendly dining environment
- Managed table service efficiently and professionally
Education
Bachelor of Primary Education - Education
Australian Catholic University
North Sydney06-2026
Higher School Certificate (HSC) - undefined
Endeavour Sports High School
12.2021
Skills
- Customer Service (Experienced)
- POS Systems
- Visual Merchandising
- Stock Management
- Communication
- Organisation
- Team Leadership
- Store Operations
- Employee Training
Certification
- Certificate III in Retail
- Endeavour Sports High School
- Jan 2019 - Dec 2021
LANGUAGES
English (Native)
Greek (Novice)
Timeline
Retail Keyholder
Supre
06.2025 - Current
Retail Sales Assistant
Glue Store
12.2023 - 04.2025
Christmas Casual Retail Assistant
Peter Alexander
09.2023 - 07.2024
Retail Sales Assistant
Brand Boutique / Brand Lane
03.2022 - 11.2023
Waitress
Kiss the Barista
10.2020 - 02.2021
Higher School Certificate (HSC) - undefined
Endeavour Sports High School
Bachelor of Primary Education - Education
Australian Catholic University