Diana Dicusar
Coorparoo,QLD
Summary
* Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
* Personable and energetic administration assistant committed to delivering excellence in all facets of customer service and administrative support, with honed competencies in data-entry, database management and scheduling.
Overview
13
13
years of professional experience
Work History
Dental Assistant / Receptionist
Herman Advanced Dental
10.2023 - 02.2024
- Assisted dentist with complex procedures, ensuring optimal patient care and treatment outcomes.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanour.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 5-10 procedures daily.
- Scheduled appointments, prepared bills and received payment for dental services.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
LEGAL SECRETARY
Feier Professional Notary Association
10.2019 - 11.2022
- Responsible for preparing and drafting legal documents, recording and maintaining legal records, communicating with clients, scheduling appointments and events, managing databases and files, and handling administrative tasks.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Completed data entry of legal documents into electronic filing systems.
- Developed and maintained positive relationships with clients and colleagues.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
SOCIAL MEDIA CONTENT CREATOR
Freelancer
01.2015 - 01.2019
- Responsible for researching and identifying the target audience, developing a content strategy, creating and managing social media posts, monitoring engagement and feedback, collaborating with other teams, and staying up-to-date with social media trends and best practices.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Managed content across multiple platforms for widest audience reach.
- Produced original, creative content for promotional advertisements and marketing materials.
MARKETING ASSISTANT
Histrios SRL
01.2011 - 01.2015
- Responsible for conducting market research, assisting in content creation, managing social media platforms, and tracking metrics for marketing campaigns.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Contributed to successful product launches through meticulous coordination of promotional events and activities.
Education
BACHELOR OF INTERNATIONAL ECONOMIC RELATIONS - WORLD ECONOMY
Academy of Economic Studies of Moldova
01.2010
Skills
- Microsoft Office
- Procedure Support
- Office Management
- Appointment Scheduling
- Multitasking Abilities
- Attention to Detail
- Empathy and Compassion
Languages
Romanian (Native)
Russian
Native or Bilingual
English (Advanced)
Full Professional
Additional Information
I am an energetic personality, with willingness to learn and grow, open-minded, reliable, people-oriented and positive attitude.
Timeline
Dental Assistant / Receptionist
Herman Advanced Dental
10.2023 - 02.2024
LEGAL SECRETARY
Feier Professional Notary Association
10.2019 - 11.2022
SOCIAL MEDIA CONTENT CREATOR
Freelancer
01.2015 - 01.2019
MARKETING ASSISTANT
Histrios SRL
01.2011 - 01.2015
BACHELOR OF INTERNATIONAL ECONOMIC RELATIONS - WORLD ECONOMY
Academy of Economic Studies of Moldova
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