Diana Hazim

Second In Charge

Illusion Australia Pty Ltd

07.2015 - Current

Employment began as counter administration / data entry for 2 years. Senior Sales Consultant for 2 years and moved into management.
Collaborated with marketing to develop targeted sales campaigns, driving higher lead generation rates.
Assisted in the development of sales forecasts, setting realistic targets to drive growth.
Partnered with other departments such as finance or logistics to ensure seamless coordination of efforts across the organization.
Provided exceptional customer service throughout the entire sales process, addressing concerns promptly and professionally.
Identified opportunities for upselling and cross-selling, maximizing revenue from existing customers.
Established rapport with prospective clients through engaging presentations and product demonstrations.
Boosted sales performance by utilizing effective communication and persuasive selling techniques.
Cultivated a positive team culture that encouraged collaboration, open communication, and continuous improvement.
Monitored inventory levels closely, ensuring optimal stock availability for high-demand products.
Met or exceeded assigned targets consistently, demonstrating dedication to achieving results.
Developed strong relationships with clients for increased loyalty and repeat business.
Trained new sales team members, improving overall team productivity and efficiency.
Assisted sales team with completing customer transactions and managing issues.
Completed store opening and closing procedures by counting drawers and managing security.
Demonstrated exemplary customer service by engaging clients on sales floor.
Trained new associates in successful sales and performance strategies.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Implemented systems and procedures to increase sales.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Streamlined sales processes, reducing time spent on administrative tasks and increasing time dedicated to selling activities.

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