Diana Hifawi
Panania,NSW
Summary
Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Dedicated security supervisor offering several years of experience managing security teams and law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Southern cross security
2022.02 - Current
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Security Response Team Leader
Securecorp
2023.07 - 2024.01
- Developed incident response plans and procedures in accordance with organizational policies.
- Provided guidance and mentorship to team members on best practices for responding to security incidents.
- Managed the communication of all security incidents internally and externally.
- Monitored network traffic for suspicious activity, identified threats, and implemented countermeasures.
- Oversaw the implementation of new security tools and technologies.
- Analyzed system logs and other data sources for evidence of malicious activities or policy violations.
- Participated in internal meetings with executive management regarding cyber risk posture reviews.
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
Vip/safety Team Leader
Star City Casino
2019.11 - 2022.01
- Developed and implemented safety plans to ensure compliance with OSHA standards.
- Identified hazardous materials and provided guidance on proper storage, handling, and disposal methods.
- Conducted regular safety audits to identify potential risks or hazards in the workplace.
- Created reports summarizing safety trends and metrics for upper management review.
- Facilitated incident review meetings with supervisors to discuss root causes of incidents and accidents.
- Evaluated employee performance related to safety policies and procedures.
Security Team Leader
SNP Security
2015.04 - 2019.10
- Demonstrated ability to lead, supervise and mentor a team of security personnel.
- Developed and implemented operational strategies for the security team in accordance with company policies and procedures.
- Conducted regular reviews of security operations, identified areas needing improvement and developed action plans to address them.
Education
Certificate II in Security Operations - Security And Protective Services
Secta Training Academy
Granville 2015-01
Master of Advanced Study - Accounting
Tafe
Liverpool 2004-12
Higher School Certificate -
Bonnyrigg High School
Bonnyrigg 2000-11
Skills
- Company risk mitigation
- Employee schedule coordination
- Weapons Screening
- Access systems and patrol
- Operations Management
- Staffing and scheduling
- Security screening
- Investigative procedures
- Report Analysis
- Security team leadership
- CCTV experience
- Security team management
- Daily status reports
- Skilled in conflict resolution
- Operational effectiveness
- FLUENT IN [LANGUAGE]
- Asset Protection
- Residential management
- Regulatory Compliance
- Alarm monitoring
- Safety and security procedures
- Daily incident reporting
- Security officer training
- Safety and security regulations
- Security training
- Resource Allocation
- Incident Investigation
- Access Control
- Security management
Timeline
Security Response Team Leader
Securecorp
2023.07 - 2024.01
Security Supervisor
Southern cross security
2022.02 - Current
Vip/safety Team Leader
Star City Casino
2019.11 - 2022.01
Security Team Leader
SNP Security
2015.04 - 2019.10
Certificate II in Security Operations - Security And Protective Services
Secta Training Academy
Master of Advanced Study - Accounting
Tafe
Higher School Certificate -
Bonnyrigg High School