Diana Magill
Unanderra ,NSW
Summary
Personable Office Administrator with 21years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
22
22
years of professional experience
Work History
Office Administration Manager
Illawarra Communications Pty Ltd
08.2001 - 05.2023
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office and Payroll Officer
Best Kitchens
02.2012 - 08.2012
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed employee records on database to maintain accuracy and updated information.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Maintained confidentiality of employee records and payroll information
- MYOB
- Prepared quotes for management
- Created sale invoices
- Accounts payable
- Accounts recievable
- Bank reconciliations
Education
Commerce - Accounting
University of Wollongong
Wollongong, NSW07.2012
Office Administration - Financial Services
TAFE
Shellharbour, NSW02.2002
Certificate III in Business (Office Administration - Office Administration
TAFE - Shellharbour Campus
TAFE - Shellharbour Campus 02.2001
Skills
- Recordkeeping Accuracy
- Effective Written and Verbal Communication
- Microsoft Office
- Monthly Reconciliations
- Inbound Phone Call Handling
- Filing
- Maintaining Office Records
- Maintaining Accounting Ledger
- Payroll
- Administrative Management
- Financial Records and Processing
- Balance Reconciliations
- Office Management
- Calendar Management
- Booking Travel
Timeline
Office and Payroll Officer
Best Kitchens
02.2012 - 08.2012
Office Administration Manager
Illawarra Communications Pty Ltd
08.2001 - 05.2023
Commerce - Accounting
University of Wollongong
Office Administration - Financial Services
TAFE
Certificate III in Business (Office Administration - Office Administration
TAFE - Shellharbour Campus
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