Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Mania

Summary

With extensive knowledge and experience in diverse roles, I have effectively collaborated with internal and external stakeholders, adapting to various IT systems. My proven track record demonstrates autonomous and team-oriented work, consistently delivering sustainable solutions that improve business outcomes. I excel in fostering cohesive collaborations and now desire a more challenging role to further enrich my skills and contribute to your organizational vision.

Overview

15
15
years of professional experience

Work History

Administration Officer

Kirby Institute
07.2022 - 01.2025
  • Promoted unity among team members, ensuring seamless cooperation.
  • Processed article layouts and text edits for publication in the Global Biosecurity Journal.
  • Contributed to strategic marketing initiatives and planning processes.
  • Executed effective planning of team and client meetings.
  • Reviewed and verified web links within weekly Episcope content.
  • Managed event organization and coordination effectively.
  • Provided cross-team support for various administrative assignments.
  • Coordinate travel itineraries and accommodations for various stakeholders.
  • Contributed to the creation of a monthly scanning schedule.

Education Support Administrator

Tafe Digital (TAFE NSW)
11.2021 - 07.2022
  • Delivered comprehensive information about courses during the consultation process for potential enrollees in HSC and Certificate II programs.
  • Administered processes for enrolments and withdrawals.
  • Support head teachers in managing student enrolments for HSC classes.
  • Resolved concerns raised by students, parents, and staff effectively.
  • Ensured accurate input of student details into the system.
  • Collaborated with Disability Support Unit and Admissions team.

Administration Assistant

Tafe Digital (TAFE NSW)
05.2021 - 11.2021
  • Managed data input to SAM system efficiently.
  • Resolved various student-related queries.
  • Performed various administrative tasks related to student and trainee management.

Student Misconduct and Appeals Officer

University of Technology Sydney
07.2018 - 12.2019
  • Reviewed reported instances of alleged misconduct for faculty deliberation.
  • Authored Letters of Allegation in adherence to UTS Student Rules.
  • Collaborate with educators to address and resolve misconduct incidents.
  • Acted as Committee Officer for student conduct-related matters when required.
  • Created comprehensive reports highlighting key misconduct matters for executive consideration.
  • Applied and executed student regulations effectively.

Advancement Services Officer

St Andrew’s College
04.2017 - 06.2018
  • Cultivated strong relationships with alumni, parents, and students.
  • Ensured seamless operations by supporting the Advancement Director administratively.
  • Contributed to the preparation of Council and Foundation reports.
  • Produced written material and handled distribution logistics for both publications.
  • Created brochure and mail-out materials for the Annual Giving program.
  • Oversaw production of personalized gratitude cards, postcards, and presents.
  • Updated and maintained accuracy of donor and alumni database.
  • Oversaw the coordination of all donation operations.
  • Supported College and Foundation through fundraising activities.
  • Managed event organization for significant gatherings like the Founders and Benefactors dinner, Parents Cocktail Party, Bequest Club lunch, and Foundation AGM.
  • Facilitated meetings between Scholarship Benefactors and Scholarship Recipients.
  • Organized volunteer involvement to ensure smooth execution of events and production of promotional materials.

Various Roles

TAFE NSW
08.2013 - 04.2017
  • Identified and addressed inefficiencies in processes for Vet Student Loan program.
  • Oversaw group of four in the call center.
  • Maintained communication with students through phone and email.
  • Handled multifaceted situations concerning enrollment of students and the Vet Student Loan program.
  • Execute projects assigned by the manager and senior Vet Student Loan Compliance team members.
  • Provided guidance and strategic solutions to the Offering Creation team for VET FEE Help course development.
  • Facilitated alignment between cross-departmental and collegiate stakeholders for streamlined operations.
  • Collaborated with team to generate innovative solutions enhancing process efficiency.
  • Create offerings for enrolment and display purposes
  • Facilitated workshops to educate staff on streamlined enrolment workflows.
  • Collaborated with head teachers to address issues effectively.
  • Facilitated resolution of enrollment questions and concerns for students.
  • Maintained accurate and efficient data entry of student records into database systems.
  • Coordinated courses and communicated with enrolled students.
  • Maintained accurate and efficient data entry of student records into database systems.
  • Collaborated with teaching sections and faculties to address challenges.

PA and Receptionist

Links Modular Solution Group
03.2011 - 09.2012
  • Provided support to top-level management and sales staff.
  • Assisted with operations in the accounts and marketing department.
  • Prepared contracts and documents as required.
  • Formulated a detailed staff handbook.
  • Compiled comprehensive insights on various items for Senior Management requests.
  • Coordinated events for various internal and external stakeholders.
  • Oversaw the management of petty cash and office materials.

Policy Officer, Executive Internship

University of Melbourne
01.2010 - 12.2010
  • Monitored and evaluated policy effectiveness, recommending necessary adjustments for optimal results.
  • Conducted regular reviews of existing policies, identifying areas for improvement or revision as necessary.
  • Managed multiple projects simultaneously, prioritizing tasks for timely completion of policy objectives.
  • Improved interdepartmental collaboration by facilitating cross-functional working groups focused on shared policy goals.

Education

Master of International Relations -

University of Sydney
10.2017

Graduate Diploma - Peace and Conflict Studies

University of Sydney
05.2014

Graduate Diploma - Arts

University of Melbourne
03.2011

Bachelor of Business Marketing and International Trade -

Victoria University
10.2003

Skills

  • Microsoft Office suite – Word, Excel, and Power Point

Timeline

Administration Officer

Kirby Institute
07.2022 - 01.2025

Education Support Administrator

Tafe Digital (TAFE NSW)
11.2021 - 07.2022

Administration Assistant

Tafe Digital (TAFE NSW)
05.2021 - 11.2021

Student Misconduct and Appeals Officer

University of Technology Sydney
07.2018 - 12.2019

Advancement Services Officer

St Andrew’s College
04.2017 - 06.2018

Various Roles

TAFE NSW
08.2013 - 04.2017

PA and Receptionist

Links Modular Solution Group
03.2011 - 09.2012

Policy Officer, Executive Internship

University of Melbourne
01.2010 - 12.2010

Graduate Diploma - Peace and Conflict Studies

University of Sydney

Graduate Diploma - Arts

University of Melbourne

Bachelor of Business Marketing and International Trade -

Victoria University

Master of International Relations -

University of Sydney
Diana Mania