Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

DIANA NICOLESCU

Brisbane,Queensland

Summary

A highly motivated and adaptable professional with over twelve years of diverse experience in business & sales operations, continuous improvement, change management, human resources, and finance. My background encompasses project coordination, HR, account management, and stakeholder relations across multiple industries. I am committed to my personal and professional growth and I am seeking an opportunity to provide quality, value and a desire to succeed to a valued and progressive organisation.

Overview

13
13
years of professional experience

Work History

BUSINESS OPERATIONS LEAD

ENGIE IMPACT AUSTRALIA
01.2022 - Current
  • Identify opportunities for operational improvement, proposing strategies to streamline processes, enhance productivity, and reduce inefficiencies
  • Collaborate across departments to align goals, share information, and coordinate efforts to achieve organisational objectives
  • Create schedules, timelines, and operational plans, optimising resource allocation and ensuring efficient task and initiative execution
  • Facilitate transparent communication among diverse departments, teams, and stakeholders, fostering alignment and collaboration
  • Monitor operational processes to ensure adherence to established standards and identifying areas for quality enhancement
  • Ensure compliance with regulatory requirements, industry standards, and internal policies, maintaining integrity, confidentiality, and ethical standards in all consulting engagements
  • Actively contributing to refining business processes, maintaining a steadfast focus on continuous workplace improvement.

RECRUITMENT AND DEVELOPMENT COORDINATOR

NORTH RICHMOND COMMUNITY HEALTH
01.2019 - 01.2022
  • Managed end-to-end recruitment and onboarding activities including job design, position description review, advertising, sourcing, screening, interviewing, organising all pre-engagement safety checks and offer management
  • Coached, developed and influenced managers and team leaders to engage and manage their people, and understand the data, insights, systems, policies and tools available to them
  • Coordinated projects from conception to completion to improve processes and workflow operations while ensuring compliance with company requirements and standards
  • Drove the development of processes and systems to support the successful delivery of continuous improvement projects or activities and the review and improvement of P&C policies and procedures
  • Proactively collected feedback on HR processes to drive continuous improvement and maintain exceptional service delivery
  • Coordination of learning and development, training, wellbeing and cultural initiatives and activities
  • Developed and oversaw the implementation and evaluation of administrative practices, systems and procedures to optimise efficiency and support the achievement of quality outcomes.

EXECUTIVE ASSISTANT TO CEO AND COO/ACCOUNTS OFFICER/OFFICE MANAGER/TRAINING ADMINISTRATOR

NORTH RICHMOND COMMUNITY HEALTH
01.2018 - 01.2019
  • Worked in collaboration with senior management teams to create project initiatives, define goals and establish a timeline and plan to achieve them
  • Provision of value and outcomes to the organisation in a range of multi-faceted roles, gaining regular promotions and further responsibility due to consistency and quality of work
  • Provided quality and timely administrative support to CEO and COO
  • Coordinated relevant staff responses and providing input into projects, programs, reports, correspondence and corporate issues
  • Processed invoices, recording payments, and tracking expenses of the organisation
  • Coordinated all of the office functions and coordinated employees to foster the most efficient operations
  • Scheduled, ordered and tracked of all training courses organised in the company
  • Outlined, sourced and coordinated learning and development opportunities.

EVENT COORDINATOR

INSTAFF&JOBS GMBH
01.2015 - 01.2016
  • Organised and coordinated events, seminars, conferences and workshops
  • Assisted with strategy, branding, floral concept decor/design and execution for events including venue selection, detailed event plans, timelines, catering, and recaps
  • Conducted research and made recommendations on hotels, caterers, florists, restaurants and other special event venues and vendors.

FINANCIAL ADVISOR / PERSONAL ASSISTANT IN PRIVATE BANKING

WEBERBANK ACTIENGESELLSCHAFT
01.2012 - 01.2014
  • Effectively helped managing a portfolio of 300+ private banking clients and provided exceptional support to managers and co-workers which increased overall efficiency by 30%
  • Prepared, monitored and managed contracts, reports and presentations for clients, consultants and management using applicable software programs
  • Analysed financial reports and worked closely with the financial consultants to develop appropriate financial plans for clients as well as researched and investigated available investment opportunities to fit into financial plans.

COMMUNITY RELATIONS ASSISTANT - DONOR SERVICES

AUSTRALIAN RED CROSS BLOOD SERVICE
01.2018
  • Coordinated group blood donations from 10 to up to 100 people
  • Provided support to planning processes, including development of timelines & operational plans, program enhancements, meetings with blood centers, and coordination of all marketing, outreach, & logistical efforts
  • Supported education, awareness, inclusion, and advocacy efforts
  • Contributed to the successful delivery of agreed Marketing and Community Relations activities and programs
  • Implemented and monitored growth strategies to help the donor centers achieve their targets through building strong business relationships with corporates and organisations.

ASSISTANT MANAGER

SHORT BLACK RESTAURANT
01.2017
  • Assisted in the creation of the various print materials; brochures, leaflets, banners, business stationery and ads, and the collation of all data and imagery
  • Planned and operated all phases of a three meal/day, 100 seat restaurant, increasing quality in food and service
  • Developed and implemented promotion and publicity programs producing 10% increase in dinner business
  • Trained, supervised and motivated staff that provided hospitable, professional service while adhering to policies and business activities.

MARKETING ASSISTANT - INTERN

IM MAI GMBH
01.2015
  • Prepared and assisted in presenting sales pitches to gain new clients
  • Developed Social Media strategy with marketing officers and generated content for websites, magazines and brochures with graphic designers
  • Planned and monitored projects that required efficient coordination between clients, suppliers and graphic designers.

Education

Skills

  • Project Coordination
  • Change Leadership
  • Stakeholder Engagement
  • Process Optimization
  • Continuous Improvement
  • Learning & Development
  • Operational Efficiency
  • Cross-Functional Coordination
  • Risk Mitigation

References

Available on request

Hobbies and Interests

  • Tennis - captain of woman's tennis team leading us to state sponsorship finals
  • Playing chess - lifelong interest and participated in chess tournaments during high school and university
  • Travelling - travelled through 40+ countries and lived in 3 countries

Timeline

BUSINESS OPERATIONS LEAD

ENGIE IMPACT AUSTRALIA
01.2022 - Current

RECRUITMENT AND DEVELOPMENT COORDINATOR

NORTH RICHMOND COMMUNITY HEALTH
01.2019 - 01.2022

EXECUTIVE ASSISTANT TO CEO AND COO/ACCOUNTS OFFICER/OFFICE MANAGER/TRAINING ADMINISTRATOR

NORTH RICHMOND COMMUNITY HEALTH
01.2018 - 01.2019

COMMUNITY RELATIONS ASSISTANT - DONOR SERVICES

AUSTRALIAN RED CROSS BLOOD SERVICE
01.2018

ASSISTANT MANAGER

SHORT BLACK RESTAURANT
01.2017

EVENT COORDINATOR

INSTAFF&JOBS GMBH
01.2015 - 01.2016

MARKETING ASSISTANT - INTERN

IM MAI GMBH
01.2015

FINANCIAL ADVISOR / PERSONAL ASSISTANT IN PRIVATE BANKING

WEBERBANK ACTIENGESELLSCHAFT
01.2012 - 01.2014

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DIANA NICOLESCU