Hi, I’m
Diana Ramos
Holsworthy,NSW
Summary
Enthusiastic Warehouse Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills, Brings strong focus on teamwork and customer satisfaction. Motivated to learn, grow and excel.
Overview
15
years of professional experience
Work History
Tenaru Timber And Finishes
Dispatch Administrator
12.2021 - Current
Job overview
- Processed outbound orders accurately by picking merchandise according to picking slips and preparing shipments for transport.
- Collaborated with drivers and other team members to resolve issues and ensure smooth operations.
- Handled returns efficiently by inspecting returned items and restocking inventory as needed.
- Provided exceptional customer service when addressing inquiries from internal departments or external partners regarding inventory availability or shipment status.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Silk logistics
Returns Administrator
02.2019 - 11.2019
Job overview
- Sorting and checking returns for damages
- Liaise with client so credit can be processed
- Putting away returns with RF scanner
- Create and update spreadsheets using Microsoft Excel for daily returns
- Documented received Returns into RedPrairie system.
- Other duties as directed
Axima
Warehousing Receiving
05.2013 - 02.2015
Job overview
- Receipting stock
- Splitting stock
- Scanning stock
- Compared received packages against shipping documents.
- Inventory cycle counting
- Stocktake
- Stocked shelves and racks
- Disposed of damaged or defective items
- Picked and packed order items with RF scanner
- Other duties as directed
Besame Studio
Office Administrator
01.2012 - 11.2012
Job overview
- Answering calls
- Laminating
- Attend to email queries
- Sorting and handling ingoing and outgoing mail
- Research for marketing.
- Restock inventory
- Provided clerical support to company employees by copying, faxing and filing documents.
Aurora Energy
Customer Service
07.2011 - 10.2011
Job overview
- Answering calls
- Assisting customers with account enquires
- Offering different services
Coles Supermarket
Customer Service
08.2009 - 02.2011
Job overview
- Serving customers
- General cleaning
- Answering calls
- Other general duties as directed
- Assisting customers with enquires
A 1 Aviation Services Pty Ltd
Warehouse Assistant
03.2009 - 08.2009
Job overview
- General cleaning
- Arrange flowers, head phones and cutlery for airlines
- Other general duties as directed
Education
Victoria UniversityMelbourne, VIC
Certificate III In Customer Contact
2011
Victoria UniversityMelbourne, VIC
Certificate III In Business
2011
Skills
- Fast learner
- Excellent attention to detail
- Documentation and reporting
- Administrative support
- Customer and client relations
- Picking and Processing
- Inventory Control
- Cycle counts
- Quality inspections
- Data Entry
Timeline
Dispatch Administrator
Tenaru Timber And Finishes
12.2021 - Current
Returns Administrator
Silk logistics
02.2019 - 11.2019
Warehousing Receiving
Axima
05.2013 - 02.2015
Office Administrator
Besame Studio
01.2012 - 11.2012
Customer Service
Aurora Energy
07.2011 - 10.2011
Customer Service
Coles Supermarket
08.2009 - 02.2011
Warehouse Assistant
A 1 Aviation Services Pty Ltd
03.2009 - 08.2009
Victoria University
Certificate III In Customer Contact
Victoria University
Certificate III In Business
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