Joshua Hicks
29 Hyland close, Burpengary ,QLD
Summary
Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Supercheap Auto
10.2020 - Current
- Assisting in leading each shift and running the store in a daily basis by not only delegating duties and assigning specific tasks to all team members but also contributing to the team effort.
- Effectively supervised staff performance while implementing company policies, protocols, work rules and disciplinary action.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling daily responsibilities.
Ground Handler (PC5)
Virgin Australia
10.2013 - 03.2020
- Optimized space usage when loading cargo and baggage into aircraft.
- Managing my time effectively to ensure the efficiency of flight schedules for on time departures.
- Directed and assisted personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo (freight, baggage or animals)
- Provided mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
- Identifying aviation hazards and acting accordingly.
- Driving tugs safely on airport tarmac.
- Following all procedures, to ensure the safety of myself, my fellow team members and passengers alike.
Carpentry Apprentice
Dinnic Carpentry
01.2007 - 08.2013
- Worked and learnt from master carpenters to build and renovate both residential and commercial sites.
- Followed established job site safety regulations.
- Assisted with movement of materials and equipment to job sites.
- Planned work with adequate tools and materials to maximize efficiency.
- Cut materials according to specifications in preparation for installation.
Education
BIGA Academy
Certificate III Carpentry
Brisbane2010
High School Diploma -
St Pauls School
Brisbane2006
Skills
- Professional and reliable
- Willingness to learn and committed to work
- Safety awareness
- Radio communications
- Highly organized and motivated
- Punctual in fulfilling my responsibilities
- Problem solving and persistent in achieving goals
- Works well under pressure
- Accurate and detail team player
Accreditation
Open Driver's License
Construction Blue Card
References
-Thomas Bakker, Supercheap Auto Manager
Ph: 0424 544 127
-Scott Sharp, Supercheap Auto Manager
Ph: 0414 624 194
Timeline
Assistant Store Manager
Supercheap Auto
10.2020 - Current
Ground Handler (PC5)
Virgin Australia
10.2013 - 03.2020
Carpentry Apprentice
Dinnic Carpentry
01.2007 - 08.2013
BIGA Academy
Certificate III Carpentry
High School Diploma -
St Pauls School
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