Diana Marcela Herrera Munoz
Dubbo,NSW
Summary
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.
Overview
7
7
years of professional experience
Work History
Front of House Employee
Press Coffee
02.2024 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Safety Supervisor
Jumpside
05.2023 - 02.2024
- Supported children''s social development by facilitating interactions among peers during group activities.
- Promoted physical fitness by organizing and leading sports activities for children of various age groups.
- Provided one-on-one assistance to children who required additional support or accommodations due to special needs or circumstances.
Volunteer
Fedar
12.2021 - 08.2022
- Assisted with special events and programs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Provided emotional support and companionship to people with Down syndrome in community homes.
Support Volunteer
San Vicente De Paul
03.2018 - 11.2019
- Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
- Enhanced elderly residents'' well-being by providing compassionate care and companionship.
- Collaborated with healthcare professionals to develop personalized care plans tailored to each individual''s needs.
Education
No Degree - English Education
Universal College
Melbourne, VIC05-2023
Bachelor of Business Administration - Business Administration
Institucion Universitaria Colegio Mayor Del Cauca
Popayan,Colombia02-2020
Skills
- Daily living support
- Health and safety awareness
- Emotional support
- Housekeeping tasks
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front of House Employee
Press Coffee
02.2024 - Current
Safety Supervisor
Jumpside
05.2023 - 02.2024
Volunteer
Fedar
12.2021 - 08.2022
Support Volunteer
San Vicente De Paul
03.2018 - 11.2019
No Degree - English Education
Universal College
Bachelor of Business Administration - Business Administration
Institucion Universitaria Colegio Mayor Del Cauca
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