- Giving support services to vulnerable people
- Cooking
- I enjoy helping others and giving back to the community
- Cleaning
- Travelling
Diana Nyasha Kamuruko
Mount Pleasant,QLD
Summary
A graduate in Tourism and Hospitality management, developed skills in travel consultation and client relationship management in dynamic and client-focused environment. Demonstrates strong abilities in planning, organization, and communication. Looking to transition into new field where these transferable skills can drive success in new and challenging roles.
Overview
5
5
years of professional experience
Work History
Travel Consultant
Harmony Travel
08.2022 - 08.2024
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Handled sensitive information with professionalism and discretion.
Travel Consultant
Angel Airlines
11.2019 - 08.2020
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Education
Bachelors of Commerce in Tourism And Hospitality Management - Tourism And Hospitality Management
Midlands State University
Harare, Zimbabwe12-2024
Iata Tickecting
Amadeus Southern Africa
Zimbabwe03-2019
Iata Ticketing
Air Zimbabwe
Zimbabwe 08-2018
Skills
- Strong communication skills
- Good interpersonal skills Relating with clients , other staff and colleagues in a friendly manner to achieve great results and a friendly working environment
- Competence:Ability to work under pressure, coordinate and organise, working as part of a team
- Excellent working with clients and providing exceptional customer service
- Punctuality: Early arrival to work place and achieve all set goals in a good time
- Diligence : Careful to do the right things at the right time
Interests
Timeline
Travel Consultant
Harmony Travel
08.2022 - 08.2024
Travel Consultant
Angel Airlines
11.2019 - 08.2020
Bachelors of Commerce in Tourism And Hospitality Management - Tourism And Hospitality Management
Midlands State University
Iata Tickecting
Amadeus Southern Africa
Iata Ticketing
Air Zimbabwe
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