DIANA YISELA CHITIVA MORA
Auchenflower,QLD
Summary
Attentive and creative Educator passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress, flexible hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Pinnacle People
Brisbane, QLD
02.2024 - Current
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Cleared dishes between courses and after guests finished dining.
Team Leader
SPS Facilities
Brisbane City, QLD
08.2022 - Current
- Coordinated clean team activities and delegated tasks to ensure efficient completion of daily tasks.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging personal development.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Participated in regular meetings with manager to provide updates on team progress.
- Vacuumed carpets in all areas of the office.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Administrative Assistant
Compensar
Colombia, Bogota D.C
05.2021 - 06.2022
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handling of EXCEL with large databases
- Skilled in the comprehensive management of Microsoft Office Suite, encompassing Word, Excel, PowerPoint, Outlook, and Access. Proficient in optimizing software utilization to enhance productivity and streamline workflow processes
- Facilitate access to the information that is registered in the archival documents.
- Organization of documents implementing technical processes and archival principles in accordance with company policies
- Experienced leader with a proven track record of effectively guiding teams to achieve goals and exceed expectation
- Document scanning
- Information typing
Document Controller
Compensar
Colombia, Bogota D.C
10.2020 - 04.2021
- Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
- Organised and maintained the document database to ensure accuracy and completeness of records.
- Created new folders for each project in accordance with company standards.
- Provided support to other departments by providing requested documents.
- Ensured all documentation is stored securely in line with data protection regulations.
- Prepared regular reports summarising document control activity across projects.
Education
Diploma - Document Management
Servicio Nacional De Aprendizaje (SENA)
Fusagasuga04-2021
IV Certificate - BUSSINES
CHARLTON BROWN
Brisbane, QLDSkills
- Multitasking
- Office Administration
- Document Control
- Database Management
- Appointment Scheduling
- Microsoft Excel
- Customer Service
- Digital Archiving
- Innovate
- Creative
- Positive
- Dedicate
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Wait Staff Member
Pinnacle People
02.2024 - Current
Team Leader
SPS Facilities
08.2022 - Current
Administrative Assistant
Compensar
05.2021 - 06.2022
Document Controller
Compensar
10.2020 - 04.2021
Diploma - Document Management
Servicio Nacional De Aprendizaje (SENA)
IV Certificate - BUSSINES
CHARLTON BROWN
Similar Profiles
Yash AryaYash Arya
Food and Beverage Attendant at Pinnacle PeopleFood and Beverage Attendant at Pinnacle People
Matilde ZabalaMatilde Zabala
Food and Beverage Attendant at Pinnacle PeopleFood and Beverage Attendant at Pinnacle People
Angela LamAngela Lam
FOH Staff at Parliament House at Pinnacle PeopleFOH Staff at Parliament House at Pinnacle People