Diane Coghlan
Australind,Australia
Summary
I am a reliable and detail-oriented professional who brings a strong work ethic and a calm, focused approach to my work. I communicate effectively and build positive working relationships, particularly in one-on-one and small team environments where I can contribute thoughtfully and efficiently. I perform best in structured, organised settings and take pride in delivering high-quality results with consistency and care.
Overview
12
12
years of professional experience
Work history
Replenishment Team Member & Online Personal Shopper
Woolworths Supermarket, Eaton Fair
2021.01 - Current
- Restocked and organised merchandise on shelves to enhance product visibility and accessibility.
- Provided assistance to customers by resolving inquiries and complaints efficiently. Aided team in maintaining service standards and customer satisfaction levels. Supported the implementation of new customer service protocols to enhance user experience.
- Maintained grocery shelves and work areas to ensure cleanliness and organisation.
Gardener (along side working and studying)
Michael Maus
2022.01 - 2023.03
- Lawn mowing and whipper snipper operation
- Weeding
- Hedge trimming
- Pruning using hand tools and chainsaw
- Enhanced property appeal by maintaining and nurturing plant life.
- Assisted in landscape design projects to create attractive green spaces.
- Checked plants regularly to detect diseases early on.
Machinery maintainer (Shine Team, Cleaner)
Unison Systems for Hilton Foods Australia
2021.01 - 2022.01
- Chemical cleaning preparation
- Cleaned processing machinery
- Meat processing cleaning quality control
Personal Housekeeper & Nanny
Erin & Russell Howells
Bunbury , WA
2018.04 - 2021.02
- Ensured a clean and organised environment by performing thorough deep-cleaning tasks.
- Maintained respectful relationships with clients upholding professionalism at all times.
- Achieved customer satisfaction through meticulous tidying and organising activities.
- Demonstrated attention to detail whilst carrying out spot cleaning for an immaculate finish.
- Maintained excellent hygiene standards with regular disinfection of bathrooms and kitchens.
- Balanced multiple tasks simultaneously, resulting in efficient completion of all duties.
Commercial Cleaner
Dora & The Dirtbusters
Bunbury, Western Australia
2014.02 - 2018.06
- Sanitised kitchen areas reducing spread of bacteria.
- Cleaned air conditioning vents monthly improving air quality.
- Removed waste materials from premises, ensuring a tidy workspace.
- Enhanced cleanliness by diligently performing dusting, sweeping, and mopping tasks.
- Vacuumed carpets and mopped hard floors for dust-free environments.
Education
Certificate III - Landscape Construction
South Regional Tafe
BunburyCertificate - Operate and Maintain Chainsaws
White Card - undefined
Nara Training
BunburyCertificate II - Horticulture
South Regional Tafe
BunburyCertificate II - Business Administration
Certificate III - Information Technology (General)
Graduated Year 12 - undefined
Australind Senior High School
Skills
- Reliability
- Task commitment
- Attention to detail
- Plant upkeep
- Housekeeping
- Hazardous waste disposal
- Data organization
Referees
- Laurie, Barnes, laurie.barnes@srtafe.wa.edu.au, 0409345227 Tafe Lecturer
- Erin Howells 04019 995965 Employment reference
- Michael, Maus, 0417910538 Employment reference
Volunteer Experience
St Vincent de Paul (Vinnies), Volunteer, Processing “new” stock and applying pricing, Keeping the store tidy & maintaining safe work practices, Work in a team and achieve objectives, Time management and efficiency
CUST
- Coghlan Automotive Engineering
- Data entry
- Preparing invoices
- Invoice processing and filing
- Stocktaking
Timeline
Gardener (along side working and studying)
Michael Maus
2022.01 - 2023.03
Replenishment Team Member & Online Personal Shopper
Woolworths Supermarket, Eaton Fair
2021.01 - Current
Machinery maintainer (Shine Team, Cleaner)
Unison Systems for Hilton Foods Australia
2021.01 - 2022.01
Personal Housekeeper & Nanny
Erin & Russell Howells
2018.04 - 2021.02
Commercial Cleaner
Dora & The Dirtbusters
2014.02 - 2018.06
Certificate - Operate and Maintain Chainsaws
White Card - undefined
Nara Training
Certificate II - Business Administration
Certificate III - Information Technology (General)
Graduated Year 12 - undefined
Australind Senior High School
Certificate III - Landscape Construction
South Regional Tafe
Certificate II - Horticulture
South Regional Tafe