Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Awards
Timeline
Generic

Diane Davenport-Handley

Waipawa,New Zealand

Summary

High-achieving Senior Administrator prepared to utilize my many years of experience to challenging new role. Excited to streamline processes and manage clerical tasks for departments, offices and leadership staff. Expertise includes building relationships, facilitating communication and organizing materials, people, and plans.

Dependable employee with a strong focus on Occupational Health and Safety, ensuring a safe work environment for colleagues and the public. Proven ability to adapt to changes and perform effectively under pressure. Extensive experience in customer service, conflict resolution, and cash handling, with a track record of maintaining accuracy in revenue collection. Strong interpersonal skills foster positive relationships with senior management and team members.

Overview

40
40
years of professional experience

Work History

Senior Administrator /Prescribed Officer/Relief Operator

Torrens Transit
Adelaide, S.A
03.2006 - 10.2025
  • Managed and executed payroll processing for over 190 employees, ensuring accurate and timely transactions.
  • Developed reports on departmental activities for management review.
  • Resolved conflicts between employees in a professional manner.
  • Analyzed data collected from various sources to evaluate effectiveness of operations.
  • Prepared financial statements such as balance sheets, income statements.
  • Monitored budgeting processes to ensure accuracy of financial transactions.
  • Organized meetings and events, including preparing agendas, arranging venues, managing logistics, taking minutes.
  • Provided training sessions for new hires regarding organizational policies and procedures.
  • Supervised subordinate staff members ensuring they adhere to established standards of performance.
  • Handled confidential information with discretion and professionalism.
  • Provided support to staff members by responding promptly to inquiries or requests for assistance.
  • Maintained accurate records of all company assets.
  • Managed personnel records such as hiring documents, performance evaluations, payroll information.
  • Ensured compliance with organizational regulations and external laws and regulations.
  • Performed administrative tasks such as scheduling appointments, maintaining calendars.
  • Coordinated document movements, checked accuracy and maintained compliance with standard requirements.
  • Utilized strong leadership and administrative abilities to maintain smooth office operations.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Processed payroll and managed employee records, ensuring compliance with legal requirements.

Production Line

Mitsubishi Motors Australia LTD
Adelaide, SA
01.2000 - 01.2004
  • Vehicle Assembly.
  • Paint Shop.
  • Safety Awareness.
  • Roles and responsibilities at work.
  • Hazard Management.
  • Materials Handling.
  • Cost Awareness.
  • Quality Awareness.

Bus Operator

Brisbane City Council
Brisbane, QLD
01.1996 - 01.2000
  • Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
  • Recorded accurate mileage logs for each shift worked in accordance with company policies.
  • Adhered to set schedules while operating buses safely along assigned routes.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
  • Maintained the cleanliness of buses, including sweeping, mopping, scrubbing and vacuuming interior surfaces.
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Reported any mechanical issues or passenger disturbances to supervisors immediately.
  • Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
  • Enforced fare collection policies by collecting fares from passengers.

Bus Operator

Sydney Buses
Leichhardt, NSW
01.1995 - 01.1996
  • Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
  • Recorded accurate mileage logs for each shift worked in accordance with company policies.
  • Adhered to set schedules while operating buses safely along assigned routes.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
  • Maintained the cleanliness of buses, including sweeping, mopping, scrubbing and vacuuming interior surfaces.
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Reported any mechanical issues or passenger disturbances to supervisors immediately.
  • Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
  • Enforced fare collection policies by collecting fares from passengers.

Leading Hand Driver

Royal New Zealand Navy
Auckland, New Zealand
01.1986 - 01.1994
  • Serving my Country to the best of my abilities and within the Confinements of the Law.
  • Driving a variety of vehicles including VIP transport, Heavy Rigid Trucks & Buses.
  • Driver Training with Army, Air Force, Navy & Police Forces.
  • Civil Defence Duties when required in Emergency Situations.
  • Defence and security for personnel and fleet.
  • Dispatch and co-ordination (on 24 hr call basis).
  • Administrative duties including recruitment promotion at schools and public events.
  • Honourable discharge as a Leading Hand Rating.

Education

Hastings Girls High School
Hastings, New Zealand
01.1985

Skills

  • Payroll administration
  • Budget management
  • Time management
  • Meeting coordination
  • Record keeping
  • Financial reporting
  • Data analysis
  • Regulatory compliance
  • Employee training
  • Conflict resolution
  • Logistics management
  • Effective communication
  • Problem solving
  • Work Planning and Prioritization
  • Project coordination
  • Verbal and written communication
  • Personable and approachable
  • Recordkeeping and file management

Hobbies and Interests

  • Broadening my computer skills
  • Sports
  • Arts & Crafts
  • Gym

References

  • Dave Hardy, Operations Manager, Torrens Transit, Mile End Depot, +61 8 8292 8100, +61 429 697 805

  • David Hobson-Campbell, Compliance Service Officer, Torrens Transit, Mile End Depot, +61 8 8292 8100, +61 434 377 412

Awards

  • 4-year Good Conduct Service Badge, 04/1990
  • 8-year Good Conduct Service Badge, 04/1994
  • Various Commendations Torrens Transit
  • Commendation from Sydney Buses 1995
  • Various Commendations through Navy and Community Projects

Timeline

Senior Administrator /Prescribed Officer/Relief Operator

Torrens Transit
03.2006 - 10.2025

Production Line

Mitsubishi Motors Australia LTD
01.2000 - 01.2004

Bus Operator

Brisbane City Council
01.1996 - 01.2000

Bus Operator

Sydney Buses
01.1995 - 01.1996

Leading Hand Driver

Royal New Zealand Navy
01.1986 - 01.1994

Hastings Girls High School

Similar Profiles

CREATE PROFILE
Diane Davenport-Handley