Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Diane Enriquez

Diane Enriquez

Portland,Australia

Summary

Qualified Dental Assistant with experience in chairside support, infection control, and patient communication.
Skilled at maintaining accurate records, sterilizing instruments, and providing compassionate care while ensuring confidentiality. Strong background in customer service and teamwork, with proven adaptability in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Qualified Dental Assistant

Portland Laser Dentistry & Orthodontist
Portland, Australia
01.2022 - Current

• Provide chairside assistance during dental procedures, ensuring smooth workflow.
• Sterilize instruments and maintain examination rooms to infection control standards.
• Manage patient records with accuracy and confidentiality.
• Communicate with patients compassionately to ensure comfort and understanding.
• Answer and direct calls/emails to appropriate staff, supporting clinic efficiency.
• Trained new team members, improving onboarding and productivity.

Stocktake & Customer Service

Kmart
Portland, Australia
05.2021 - 11.2022

• Managed product deliveries, restocking, and inventory control.
• Assisted customers with purchases and inquiries.
• Maintained clean, safe, and organized store environment.

Wood Splitter

Adrian's Bobcat and Firewood
Gorae West, Australia
08.2021 - 02.2022

• Operated conveyors and hydraulic splitter for firewood processing.
• Carried out heavy lifting and maintained safe handling procedures.

Kitchenhand & Customer Service

United Petroleum
Gordonvale, Australia
03.2020 - 03.2021

• Operated POS system for cash and card transactions.
• Prepared food and maintained cleanliness of work areas.

Customer Service

Barkly Street Store
Portland, Australia
07.2018 - 12.2018
  • Handled transactions, maintained cleanliness, monitored equipment, and balanced cash drawer.

Customer Service

Network Video Portland
Portland, Australia
02.2017 - 12.2017
  • Managed stocking, store upkeep, solo shift operations, and customer service duties.

Education

Year 12 -

Gordonvale State High School
Gordonvale, QLD
11.2020

Skills

Dental chairside assistance & sterilization procedures
Patient care & confidentiality compliance
Dental software & accurate recordkeeping
Team collaboration & training new staff
Customer service & communication
Reliable, adaptable, and quick learner

Certification

  • Certificate III in Dental Assisting
  • Certificate I in Resources and Infrastructure
  • First Aid & CPR Certification

References

  • Ewan Sprague, Network Video Portland, Portland, VIC, 0488 468 995
  • Rhiannon McErvale, Portland Laser Dentistry, VIC, 0418 117 308

Timeline

Qualified Dental Assistant

Portland Laser Dentistry & Orthodontist
01.2022 - Current

Wood Splitter

Adrian's Bobcat and Firewood
08.2021 - 02.2022

Stocktake & Customer Service

Kmart
05.2021 - 11.2022

Kitchenhand & Customer Service

United Petroleum
03.2020 - 03.2021

Customer Service

Barkly Street Store
07.2018 - 12.2018

Customer Service

Network Video Portland
02.2017 - 12.2017

Year 12 -

Gordonvale State High School
Diane Enriquez