DIANE JORDAN
Gympie,QLD
Summary
Dynamic and detail-oriented professional with experience at Brisbane Road Oil and Battery, excelling in reception management and customer service. Proven ability to enhance office efficiency through effective appointment setting and meticulous file organization. Recognized for maintaining high standards of accuracy in payment collection and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
BRISBANE ROAD OIL AND BATTERY
08.2021 - Current
- Managed front desk operations, ensuring seamless communication between clients and staff.
- Coordinated appointment scheduling and maintained organized records for efficient office workflow.
- Assisted in processing customer inquiries, providing accurate information about services and products.
- Facilitated invoice preparation and payment processing, enhancing financial accuracy and accountability.
- Opened/closed the retail locations securely adhering to company protocols for cash handling procedures.
Factory Production Worker
Suncoast Gold Macadamias
02.2017 - 08.2021
- Operated machinery to ensure efficient production of macadamia nuts.
- Monitored production quality to maintain product standards and minimize waste.
- Collaborated with team members to optimize workflow and improve efficiency.
- Conducted routine maintenance on equipment to prevent downtime and enhance performance.
- Adhered to safety regulations, ensuring a safe working environment for all staff members.
- Documented production activities accurately to support inventory management and reporting processes.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
- Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime.
Education
High School Diploma -
JAMES NASH STATE HIGH SCHOOL
Gympie, QLD11-1988
Skills
- Reception management
- File organization
- Appointment setting
- Payment collection
- Mail handling
- Supply management
- Customer service
Timeline
Receptionist Administrator
BRISBANE ROAD OIL AND BATTERY
08.2021 - Current
Factory Production Worker
Suncoast Gold Macadamias
02.2017 - 08.2021
High School Diploma -
JAMES NASH STATE HIGH SCHOOL