Overview
Work History
Education
Skills
Certification
Timeline
Generic
Diane Saunders

Diane Saunders

Perth,WA

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Manager

David Lawrence
Booragoon, WA
03.2015 - Current
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Resolved customer complaints regarding sales and service.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Managed daily operations of sales department, including supervision of staff members.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Coached, developed and motivated team to achieve revenue goals.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Achieved company growth and brand development through market expansion and sales.
  • Established relationships with key clients, while maintaining existing customer base.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Sales Manager

David Lawrence
Claremont Stand Alone , wa
03.2008 - 10.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Created and presented monthly reports to management on sales performance.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Education

High School Diploma -

Iona Presentation College
Mosman Park, WA
12-1993

Skills

  • Sales presentation
  • Key account development
  • Sales team training
  • KPI analysis
  • Sales operation
  • Solution selling
  • Sales strategy development
  • Excellent communication skills
  • Performance management
  • Superb time management
  • Verbal and written communication
  • Positive and upbeat

Certification

  • certificate lll in retail supervision
  • certificate in commercial dressmaking

Timeline

Sales Manager

David Lawrence
03.2015 - Current

Sales Manager

David Lawrence
03.2008 - 10.2013

High School Diploma -

Iona Presentation College

Similar Profiles

CREATE PROFILE
Diane Saunders