Diane Megan Dellar

Art , Crafts, Patchwork, Embroidery and Yarn Store

• Optimized store displays and appearance via strategic merchandising.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed store organization, maintenance, and purchasing functions.
• Completed routine store inventories.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Submitted orders for new inventory.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Increased daily sales by 30%
• Increased customer count to 68 per day
• Mentored team members to enhance professional development and accountability in workplace.
• Buying, pricing and sourcing of products for store
• Implemented Vend and Xero and maintained full accounting function for business
• Successfully work with Marketing Manager to launch Shopify Website
• Held Demos, workshops and inspired customers to broaden their skills and knowledge of products

• Deliver projects on time and meet or improve on “As Sold” Margins
• Manage resourcing , hire and manage contractors as required
• Order necessary products and ensure products are received when and as required
• Maintain a positive WIP
• Forecast Progress revenue and Cost to complete
• Maintain excellent relationships and communications with stakeholders
• Provide and maintain Health and Safety documents as required
• Health and Safety site audits , including “Tool Box Talks”
• Attend site meetings
• Financial analysis of project including invoicing
• Provide As built manuals as necessary

• Manage facilities including vehicle servicing, office equipment , stationary, office supplies and utilities
• Provide secretarial services as required including , booking of travel, internal projects and events
• Maintain Computer Server and File storage including paper storage
• Prepare reports and monthly financials for business
• Maintain account procedure and implement improvements as necessary
• Supplier Control, including purchasing, supplier payments, delivery of goods
• Import products. Deal with foreign Suppliers including, shipping, clearance, documentation and International Payments
• Forecasting and assist with setting of Financial Budgets
• · Prepare Statutory returns as required, including GST, PAYE, ACC
• Maintain and prepare cash flow Forecasts
• Maintain HR documentation, payroll payment including wages, salaries and reporting. +- 12 Staff
• Prepare Audit documents for Accountants
• Credit Control, including invoicing, credit control and customer receipting
• Stock control including organization of stock takes

Key Clients

• Bicycle Foods (Food Manufactures)
• Carters Progressive Office Designs (Furniture Manufacture )
• Mark Bateman and Ass. (Financial Consultants)
• Bateman Borland Financial Services (Financial Consultants)
• Bread On Wheels (Franchise Home Delivery Company)

Main Services

• Accounting, Bookkeeping

• Implementation of accounting systems.

• Project and Operations management.

• Implementation of warehouse systems.

• Preparation of Financials for Inland Revenue Audit

• Preparation of Financial for legal dispute.

• Industrial Cleaning Supplier

• Portable Toilet Hire Company