Dianlun Li
North Sydney
Summary
Dynamic Warehouse & Logistics Officer at JFC Australia Co Pty Ltd, adept at optimizing inventory management and enhancing operational efficiency. Proven track record in customer service and strategic planning, mentoring staff, and resolving inquiries effectively. Skilled in CRM software and fostering team communication, driving high satisfaction levels and professional growth.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Warehouse & Logistics Operate Officer
JFC AUSTRALIA CO PTY LTD
09.2023 - Current
- Managed inventory levels to ensure optimal stock availability and reduce discrepancies.
- Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
- Assisted in training new staff on company policies, procedures, and best practices for operational tasks.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Managed order processing and tracking using CRM software.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Assisted customers with inquiries, ensuring timely and accurate information delivery.
Education
Master of Accountancy -
University of New South Wales
Sydney, NSW05-2027
Skills
- Work coordination
- Report writing
- Strategic planning
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Fast Learning
Languages
Chinese
Native or Bilingual
English
Professional Working
Timeline
Warehouse & Logistics Operate Officer
JFC AUSTRALIA CO PTY LTD
09.2023 - Current
Master of Accountancy -
University of New South Wales
Similar Profiles
Eric WangEric Wang
Forklift Operator at JFC AUSTRALIA CO PTY LTD ADELAIDEForklift Operator at JFC AUSTRALIA CO PTY LTD ADELAIDE
Rebecca ZhangRebecca Zhang
Logistics Specialist at JFC AUSTRALIA CO PTY LTDLogistics Specialist at JFC AUSTRALIA CO PTY LTD
Eric WangEric Wang
Forklift Operator at JFC AdelaideForklift Operator at JFC Adelaide
Michael AffleckMichael Affleck
General Manager - Sales & Marketing at Colourtrend Paints (Aust) Pty LtdGeneral Manager - Sales & Marketing at Colourtrend Paints (Aust) Pty Ltd
Anna KornakAnna Kornak
Investigational Product Technician/Clinical Trial Assistant at Scientia Clinical ResearchInvestigational Product Technician/Clinical Trial Assistant at Scientia Clinical Research