Dianna Al-bayati
Sydney,NSW
Summary
Organized Crew Trainer with 3 years of hands-on experience instructing new employees to successfully complete job duties. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Mcdonalds
Sydney, NSW
09.2021 - 01.2024
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
Work Experience
John B Grant Real Estate
Sydney, Nsw
09.2023 - 09.2023
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
Team Member
Hungry Jacks
Sydney, NSW
07.2022 - 07.2023
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Cerdon College
Merrylands09-2024
Skills
- Staff Education And Training
- Training Materials Development
- Performance Improvement
- Coaching And Mentoring
- Cash Handling
- Sales Expertise
- Customer Engagement
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Work Experience
John B Grant Real Estate
09.2023 - 09.2023
Team Member
Hungry Jacks
07.2022 - 07.2023
Crew Trainer
Mcdonalds
09.2021 - 01.2024
Cerdon College
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