Dianna Nzoyagireyezu
Bellbird Park,Qld
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 4 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
5
5
years of professional experience
Work History
Waitress
Nados at Morningside
01.2016
- Cooking, Tidying up
Childcare Assistant
Narbethong School
01.2014
- Preparing food and serving the children their meals, Changing diapers, Supervising the children while they play both indoors and outdoors
Team Member
Pizza Hut
01.2014
- Greeted customers, Took customer orders, Handled cash and card payments, Served food to customers
Food Processor
Food Processing Centre, Logan
01.2012
- Serving customers food, Taking cash payments, Cleaning the work area, Following food safety guidelines
Care Assistant
Anglicare Holland Park
01.2010
- Preparing food and serving meals to elderly people in the care home, Washing and bathing residents, Helping residents with toileting, Organising events and activities for the residents
Support Worker
Glorious Care
09.2023 - Current
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Support Worker
Careside
03.2021 - 03.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Customer service
My Carvery Garden City
01.2019 - 01.2021
- Tidying up, Kitchen assistance
Education
No Degree - Certificate III in Disability And Aged Care
TAFE Queensland
South Bank, QLD05.2015
Skills
- Well presented
- Friendly and outgoing
- Time punctual
- Excellent communication and listening skills
- Ability to build rapport, trust and respect with people from diverse backgrounds
- Tactful and sensitive approach for difficult or uncomfortable topics
- Very patient and high level of resilience
- Non-judgemental attitude
- High interest and skills in areas that interest young people
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
References
- Glorious Care- 0432130078
- Joice Ndayizeye, Co-worker at Nados, 0404 734 227
walking and love swimming
I enjoy going for walk alone or in the group, it helps me feel calm and happy. I try to go for swimming twice in the week as I have found this to be really beneficial for my well being.
Languages
Swahili
Native or Bilingual
Kirundi
Native or Bilingual
Timeline
Support Worker
Glorious Care
09.2023 - Current
Support Worker
Careside
03.2021 - 03.2024
Customer service
My Carvery Garden City
01.2019 - 01.2021
Waitress
Nados at Morningside
01.2016
Childcare Assistant
Narbethong School
01.2014
Team Member
Pizza Hut
01.2014
Food Processor
Food Processing Centre, Logan
01.2012
Care Assistant
Anglicare Holland Park
01.2010
No Degree - Certificate III in Disability And Aged Care
TAFE Queensland
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