Dianne Clark

Duties Currently

linx Calls to customers

treasury teller

maintenance of customer accounts

concierge desk

fill in CRO duties

Assisting training of new staff

Referral of opportunities to lenders

Account opening when required

BOTL Tasks

Treasury teller

Account maintenance

Assist in customer Queries

Training new staff

BOTL duties

ATM balancing

Customer Service duties

Team building

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.