Dianne Field

• Handled sensitive information discreetly, maintaining confidentiality when managing financial data and personnel files.
• Administered finance processes including purchase orders, invoices and expense claims, ensuring accuracy and policy compliance.
• Managed accounts payable and receivable processes, ensuring timely payments, and effective reconciliation to maintain financial integrity.
• Effectively managed customer follow-ups, successfully recovering overdue payments and maintaining positive client relationships to support financial goals.
• Compiled and prepared detailed financial reports for auditors, ensuring accuracy and compliance with regulatory standards to support the auditing process efficiently.
• Processed customer payments efficiently through EFTPOS systems, ensuring accurate transactions and maintaining up-to-date financial records.
• Managed social media platforms to effectively communicate updates and information to parents and the wider community, fostering engagement and promoting awareness of school initiatives.
• Coordinated with photographers to plan and execute a promotional photoshoot and school photography session, ensuring seamless organisation and high-quality outcomes.
• Collaborated with leadership to plan and execute a successful open day marketing event, effectively driving community engagement and increasing enrolment numbers through targeted promotional strategies.
• Managed effective communication with parents through email, online portals, and mobile apps, ensuring timely dissemination of information and fostering strong engagement within the school community.
• Organised and managed the email inbox to ensure efficient workflow, delegating relevant emails to the appropriate team members to maintain smooth communication and task progression.

• Delivered exceptional customer service while liaising with parents, staff, students, and stakeholders, fostering positive relationships and ensuring effective communication in a professional environment.
• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Managed enrolment processes, including accurate data entry and documentation to ensure a seamless experience.
• Scheduled and coordinated calendar appointments for prospective family enrolment interviews, ensuring efficient organization and seamless communication to support the enrolment process.
• Undertook the responsibility of generating staff contracts, effectively reducing the workload of the Assistant Principal and ensuring timely and accurate documentation.
• Proactively tracked and followed up on enrolment paperwork, ensuring timely submissions and accurate documentation to maintain strong enrolment numbers and support growth of the school.
• Utilised Microsoft Excel to design and implement a process for coordinating relief staff, significantly reducing administrative time and enabling others to easily access and use the information for seamless operations.
• Oversaw the procurement of office and classroom resources, ensuring timely purchasing, adherence to budget guidelines, and the availability of essential supplies to support smooth operations.
• Played a key role in implementing new technologies to streamline school processes, enhancing efficiency and improving overall operational workflows.
• Administered First Aid and distributed medication to students as required, ensuring adherence to health and safety policies and providing compassionate care.
• Managed and updated the database of staff and volunteer employment checks, ensuring compliance with Queensland Government requirements through efficient use of the Blue Card Services portal.
• Provided comprehensive administrative support to staff and the Leadership Team, ensuring smooth day-to-day operations through effective coordination, organisation, and communication.

• Maintained strong relationships with new and existing families through effective communication, assisting with uniform inquiries and purchases to ensure a smooth and welcoming experience.
• Negotiated with suppliers to secure quality products at competitive prices, fostering strong professional relationships and ensuring the timely delivery of uniform stock.
• Managed and updated the online appointment booking calendar, ensuring efficient scheduling and a smooth experience for families arranging uniform fittings and consultations.
• Oversaw inventory management processes, including conducting annual stocktakes to ensure accurate inventory records and the availability of essential items for families.
• Trained new uniform shop staff, equipping them with the necessary skills and knowledge to ensure efficient operations and provide excellent service to families.

• Delivered remote administrative support to a diverse range of self-employed clients, managing tasks such as scheduling, email correspondence, and data organisation to enhance their operational efficiency.
• Managed routine administrative tasks, including inbox management, invoicing, research, document organisation, and correspondence, enabling business owners to focus on strategic growth and business-building activities.

Freehills (Brisbane, QLD) 2005 - 2006

Freehill Hollingdale & Page (Sydney, NSW) 2001 - 2005

Minter Ellison (Sydney, NSW) 1999 - 2001

Mallesons Stephen Jacques (Sydney, NSW) 1996 - 1999

• Maintained appropriate filing of client documentation.
• Transcribed correspondence and legal documents with precision and attention to detail, ensuring accurate and professional documentation.
• Provided comprehensive secretarial support for general administrative tasks, including billing, document preparation, and diary management, ensuring efficiency and accuracy in day-to-day legal operations.
• Edited and formatted legal documents using Microsoft Word, ensuring accuracy, consistency, and professionalism in compliance with legal standards and firm requirements.